Member Login

WIN a $100 Voucher

Welcome

Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


TPG

Rating:
8%

TPG logo

Reviewed by: Petercontra on May 13, 2019
existing customer moving house - took 30 + days to get a guy to new premises - tech came to house - 5 minutes later dissapeared - never to come back - still waiting for him to finish install - TPG cant tell me who he is -nothing at all as he hasn't listed a report - amazingly bad customer service - AVOID AT ALL COSTS ..... [Read full review]

[More TPG broadband reviews]

iinet

Rating:
13%

iinet logo

Reviewed by: Brian on May 2, 2019
Terrible service, constant issues with internet dropping out or not getting speed that was promised. I have spent 8hrs on the phone over a four week period to fix my internet which they took a week to fix and then same problem again 2 weeks later NO INTERNET. When I told them I was cancelling my month to month contract because I was not happy with their service I was promised a months credit and credit for all my downtime if I stayed with them. I said ok but if it keeps happening I will change providers. Two weeks later no internet again and when I called they said they will get back to me within 24 to 48 hours to let me know when someone will come out to fix it. I told them that's not good enough and cancel my service. It took 2 hours on t ..... [Read full review]

[More iinet broadband reviews]

TPG

Rating:
13%

TPG logo

Reviewed by: Laura-lee on April 27, 2019
Absolutely the WORST company. We were charged $100 when we were inelligible for an appointment to even be made . We were assured literally 5 times over the phone when we signed up that we had a 5 day Grace period where we would receive a full refund if we cancelled. We couldn't even make the appointment! We cancelled 2 days after. They have been giving us the run around for 2 weeks. No refund has been issued, we've sent at least 8 emails and called 4 times. They are the absolute WORST company I've EVER dealt with. ..... [Read full review]

[More TPG broadband reviews]