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Welcome

Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


Exetel

Rating:
20%

Exetel logo

Reviewed by: Blight on November 8, 2019
These guys are a classic, quoting low prices up front and then stinging you for backend charges. They are attempting to whack me with a penalty fee of 25% of the monthly internet service charge following a failure of their payment system. I have raised a dispute and they have cut off my service. I have paid all of my monthly service fees and have no service. Really?

There are so many Internet service providers these days, so I recommend you choose one that looks after you like a genuinely valuable customer, rather than penalising you for their own failure.

Stay away or suffer :) ..... [Read full review]

[More Exetel broadband reviews]

iinet

Rating:
5%

iinet logo

Reviewed by: Fukiinet on October 2, 2019
My stepmother who was happily getting 24mbit on ADSL (exchange is on their street) was switched to NBN12 when their suburb was moved over to HFC. They told her she had to sign up to a 24 month contract (despite their website showing 6 month or monthly contracts). Now she's a few months in and only getting 6-7mbit on a 12mbit plan. Obviously speeds vary, but it's a real kick in the guts to go from 20+mbit down to 1/4 of that, during quiet periods, not even during the evening. I called up support who told me "why don't you just pay more" and "7mbit is within parameters". They want $300 to get out of this awful contract, despite not providing anywhere near the advertised speeds, even during quiet periods. Support staff were ..... [Read full review]

[More iinet broadband reviews]

Internode

Rating:
28%

Internode logo

Reviewed by: Nothappyjan on September 15, 2019
Internode owe me close to $2,000 as they have been double charging me for years. I have been waiting for a refund for ten weeks and no one will tell me when I can expect to receive this money. Shonky! ..... [Read full review]

[More Internode broadband reviews]