
Reviewed by: Yogarora on February 13, 2019
I signed up for 18 month contract with TPG at my rented home in Brighton. I paid initial set-up fees and was told that during contract period, if I relocate to another place, then there will be no additional charges I.e. No new set-up fees. This is standard 18 month SL contract offered by TPG. However, I moved to my own home in Moonee ponds. When I requested my connection to be moved to new place, I was told my home is not NBN-ready yet and only option I can avail is ADSL2. In clear breach of original contract, "change of location fee" of 99$ has been charged again. I was also told that after 6 months, my home will be NBN-ready and I will be asked to move to NBN again. I learned that I will be charged 300 $ as NBN set-up fee plus .....
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