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Welcome

Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


TPG

Rating:
48%

TPG logo

Reviewed by: Jackie414 on December 18, 2018
Wanted to go with Vodafone as we already have their mobile plans but due to us moving from the UK recently, we didn't pass their credit checks (need 4 months of history). Purchased my TPG NBN plan online on 30th Nov. First appointment date for NBN installation is 18th Dec. No one arrives despite someone being home waiting all day just for the technician, living room faces the street with floor to ceiling glass windows so we couldn't have missed it. NBN's records say that no one was at home. The next appointment now isn't until 9th Jan. I've been desperately waiting for internet to run my home office and now need to wait another 3 weeks. Sorely disappointment, customer service was no help. I'm now chewing through my phone's internet as I nee ..... [Read full review]

[More TPG broadband reviews]

Dodo

Rating:
14%

Dodo logo

Reviewed by: Djdjdj on November 27, 2018
After 7 weeks of attempting to get the Fixed Wireless NBN working so that it didn't constantly drop out I switched to an Australian based reputable company and have had no problems with the internet whatsoever.

Dodo only appeared to "attempt" to look at my issue when I rang every couple of days. 2 modems and 3 NBN Boxes and no difference. They blamed NBN when clearly it was their problem as the same aerial and NBN box is working perfectly with the new company.

Some of the service people were rude, some were lovely and really tried, but they can't do anything when their company doesn't have enough bandwidth or whatever the actual problem was. Often difficult to understand the accents over those horrible overseas VOIP phone li ..... [Read full review]

[More Dodo broadband reviews]

iinet

Rating:
30%

iinet logo

Reviewed by: Zoebent on November 25, 2018
MISERABLE service. The WORST!!

I was with iiNet for a year. The Internet they provided was patchy and dropped out regularly. Setting up with them was a nightmare - they took several weeks to even send me the modem, and then it was the wrong kind. Talking with them on the phone is torture - they refuse to do anything to help resolve issues that they've created.

My breaking point was when I tried to move house with them. They didn't keep setup appointments, wasted tons of my time, kept me on hold forever with customer service - and I still don't have Internet!

Just do yourself a favour and never, ever, ever try and deal with this company! So many wasted hours of my life I will never get back, just trying to get Internet... ..... [Read full review]

[More iinet broadband reviews]