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Welcome to OZ Broadband Reviews. On this site you will find reviews of Australian Broadband Companies. Feel free to browse the site or add your own review. Adding a review will help other people choose a quality broadband company.

Latest Reviews


Dodo

Rating:
5%

Dodo logo

Reviewed by: Sstorey on May 14, 2020
Dodo is literally the worst company I have ever had the displeasure of erroneously signing up with. They’re NBN is fraught with issues. For the past 4 months I’ve had about 2 days per month of wifi connectivity. They don’t believe me. They completely cut phone service for customer support during corona (expect the same when the second wave hits)without informing their customers of this, or of the return to phone service date when that occurred. In addition to this, time and time again I have been on hold for hours, only to literally be hung up on. When you do get through, you are transferred from tech support, to accounts to tech support - over and over- every phone call. Half the time you are unaware you’re being tr ..... [Read full review]

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Spintel

Rating:
5%

Spintel logo

Reviewed by: Ben2020 on March 16, 2020
I live in Melbourne in an ordinary street-front house that had NBN connected in the street. What began as a compulsory requirement to stay home for an NBN technician to visit and connect my service “between 8 am to 12 pm” quickly became an entire workday wasted with the technician leaving my home without a functioning internet connection. He simply connected the NBN box and then, after seeing that the modem lights did not result in a functional connection, simply took off and indicated it was no longer his problem but that I should resolve the issue myself with Spintel. This was followed by VARIOUS HOURS over the phone with more than one phone call attempt on the same day, some with call back prompts where there was no call ba ..... [Read full review]

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Beagle Internet

Rating:
31%

Beagle Internet logo

Reviewed by: Colin on February 8, 2020
Avoid this company. They used to be OK but but their plans are in the past and they don't care about customer service.

I was with them for over a decade, but when I had an NBN speed problem they just were'nt interested. Went on for 16 weeks - I frequently got 1Mbps on a 100Mbps plan during peak times. Off peak was OK. All contact from Beagle was in response to my requests for updates and they never spoke to me once or asked me to do anything to help diagnose the issue. A few hours after I lodged a complaint with the Telecommunications Industry Ombudsman they told me my service would be terminated in 4 weeks. Thanks a lot. The termination email from Keith was quite provocative, acusing me of lying about speeds and saying that there was no ..... [Read full review]

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