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Aussie Broadband 87 out of 100 based on 276 ratings. 46 user reviews.

Aussie Broadband

Aussie Broadband broadband reviews

Web: http://www.aussiebroadband.com.au/

Phone: 1300 880 905

Services: ADSL|ADSL2|ADSL2+|Wireless

Availability: Australia Wide

History:
Aussie Broadband Pty Ltd is a privately owned and operated telecommunications carrier based in regional Victoria.

They operate one of regional Australia's largest wireless networks, providing not only fixed wireless but ADSL1, ADSL2+ and mobile broadband services.



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The above ratings are based on reviews submitted by members of this site. There must be at least 3 reviews for a company to receive an average rating.

Aussie Broadband User Reviews


Aussie Broadband broadband reviews

Submitted by: Christine.1218

From: Doncaster East, VIC

Date: February 14, 2019

Plan Name: Christine Pentland

Broadband Type: NBN

Monthly Cost: $57

Activation Time: 1 days

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Pros: Reliable, Economical, Quick to reply to questions

Cons: So far, just not totally happy with voip 'phone as described hereunder.

Comments: My internet is so reliable now - before joining Aussie Broadband with nbn, my internet used to go down several times a day for many months. Connection speed is much better than before. Able to tailor requirements with A.B. so no wasted costs. So far, not so happy with voip 'phone abilities using a Telstra DECT 6.0 phone, though, but hoping to sort that out today.


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Aussie Broadband broadband reviews

Submitted by: Hugson

From: Point Clare, NSW

Date: February 7, 2019

Plan Name: Power User

Broadband Type: NBN

Monthly Cost: $99

Activation Time: Less than a day

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Pros: Responsive, competent

Cons: None found

Comments: As a Skymesh user, I was unimpressed to discover I had been sold to another company, who then proceeded to start our new relationship by making the Internet unavailable for several days. Aussie Broadband signed me up and connected me in less than 1 business day, and I have experienced no problems whatever.


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Aussie Broadband broadband reviews

Submitted by: Chrisyy

From: Baldivis, WA

Date: February 5, 2019

Plan Name: NBN 100/40

Broadband Type: NBN

Monthly Cost: $85

Activation Time: 14 days exact

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Pros: No Bull, Honest, Reliable

Cons: None to report

Comments: I am happy with this ISP because 1. the way they showed their information(through leaflets) and then on their website and also as they handled my order online via email, they where so clear and easy to understand. The way they represent their service is actually a staple for all other I believe. They are Honest about their service and it shows in the evidence they provide. What I most like is the honest way they conduct their business and their follow up to my first service being installed, they where like a close family member always keeping me updated, showing that they really care.Thanks AussieBroadband, may you continue to be a blessing to more of Australia. Chris Y.


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Aussie Broadband broadband reviews

Submitted by: Beverleymurphy

From: Port Macquarie, NSW

Date: January 29, 2019

Plan Name: Beverley Murphy

Broadband Type: NBN

Monthly Cost: $75

Activation Time: 8 days

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Pros: it is all satisfactory

Cons: waiting time can be slow

Comments: Painless transition when you buy oz modem ,recommended. Good not to spend hours chatting overseas ,sometimes accents hard to decipher, no problems with O.B.B.


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Aussie Broadband broadband reviews

Submitted by: Tonyk

From: Dorrigo, NSW

Date: January 29, 2019

Plan Name: NBN 25/5 Mb + VOIP + mobiles

Broadband Type: NBN

Monthly Cost: $86

Activation Time: ~7

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Pros: Services exceed claims, mobiles use Telstra network, a single post-pay bill, it is a complete telco service provider

Cons: can be a long queue for tech. support, no email communication port for users

Comments: Staff have always been polite, friendly , helpful and knowledgeable and the Co. has delivered more than it promised. It is refreshing to have someone do good business without having to be forced.


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Aussie Broadband broadband reviews

Submitted by: Kumonportlinc

From: Port Lincoln 5606, SA

Date: January 15, 2019

Plan Name: Basic Personal Plan

Broadband Type: NBN

Monthly Cost: $55

Activation Time: 10 working days

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Pros: Easy to understand the admin and tech dialogue

Cons: Lack of co-operation by Telstra caused the only headache by quarantining our landline number delaying porting our landline number

Comments: Justify !!! Telstra Dialup and Bigpond for 30 years - 30 years too long.
Aussie BB means service, technical performance and intelligibilty right at the top of the scale.


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Aussie Broadband broadband reviews

Submitted by: Gewman

From: Balmain, NSW

Date: January 9, 2019

Plan Name: 50Mbs

Broadband Type: NBN

Monthly Cost: $80

Activation Time: 1 days

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Pros: speed

Cons: none so far

Comments: we were on ADSL2+ beforehand, and getting around 10-15Mbs depending on the time of day. we now get mostly 90, which is great. and the upload speed is up around 25-30 compared to maybe 1-2. support has been easy and immediate. very happy so far with aussie.


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Aussie Broadband broadband reviews

Submitted by: Kaygeeperth

From: Gooseberry Hill, WA

Date: January 8, 2019

Plan Name: Standard Plus

Broadband Type: NBN

Monthly Cost: $79

Activation Time: 3 days

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Pros: Aussie voices, helpful, good service

Cons: Highest speeds as yet unavailable

Comments: I really get the sense that they are ready and willing to help me, even though they cannot yet offer top speeds.


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Aussie Broadband broadband reviews

Submitted by: David leith

From: wynn vale, SA

Date: January 4, 2019

Plan Name: David

Broadband Type: NBN

Monthly Cost: $70

Activation Time: 3 days

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Pros: aussie company

Cons: nil

Comments: took longer than I anticipated but mainly telecom fault in that it took time to hand over number..pc speed and connection ok


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Aussie Broadband broadband reviews

Submitted by: Adamozzy

From: WEST GLADSTONE, QLD

Date: December 28, 2018

Plan Name: Adam Godbee

Broadband Type: NBN

Monthly Cost: $110

Activation Time: 5 days

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Pros: Aussie Customer Service

Cons: none

Comments: The only company that lists there cvc . the speed is constant awesome customer service


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Aussie Broadband broadband reviews

Submitted by: Kensteyn

From: mooloolah valley, QLD

Date: November 16, 2018

Plan Name: 50

Broadband Type: NBN

Monthly Cost: $69

Activation Time: 1 days

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Pros: no fuss, friendly, delivered what was promised

Cons: none

Comments: up till now the best provider we have dealt with.


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Aussie Broadband broadband reviews

Submitted by: Vrixon

From: Potts Point, NSW

Date: November 11, 2018

Plan Name: Standard Plus NBN 50

Broadband Type: NBN

Monthly Cost: $69

Activation Time: 1 days

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Pros: Good Value, Great Speed

Cons: no serious -ves

Comments: Connection was same day, speed has been great, service and help with modem setup was spot on.


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Aussie Broadband broadband reviews

Submitted by: Liag3620

From: Palmyra, WA

Date: November 11, 2018

Plan Name: standard nbn 25

Broadband Type: NBN

Monthly Cost: $55

Activation Time: 1 days

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Pros: Australian owned and run

Cons: none

Comments: Nice company to deal with and I'm paying a lot less than with my previous provider


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Aussie Broadband broadband reviews

Submitted by: Dahudie101

From: Melbourne, VIC

Date: October 25, 2018

Plan Name: NBN50

Broadband Type: Cable

Monthly Cost: $79

Activation Time: 0.1

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Pros: Amazing staff that cater to your needs

Cons: Still growing and learning

Comments: Unlike other telco's these guys allowed me to use my own router/voip on their network. Although I am technically minded and needed little assistance to get the whole thing operation, they were more than ready to help in any way.
My unit is a FRITZ!Box 7490.


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Aussie Broadband broadband reviews

Submitted by: Christopher

From: Shepparton, VIC

Date: September 23, 2018

Plan Name: 12/1

Broadband Type: Wireless

Monthly Cost: $35

Activation Time: 1 days

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Pros: The most polite and knowledgeable staff I've ever come across

Cons: There aren't any

Comments: Simple set up from friendly and polite staff. Techno's are extremely knowedgeable and the best part is it's an Aussie company that speaks English!!


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Aussie Broadband broadband reviews

Submitted by: Stuart

From: Blackheath, NSW

Date: July 7, 2018

Plan Name: $74/Month NBN

Broadband Type: ADSL2+

Monthly Cost: $74

Activation Time: 1 hour

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Pros: Great customer service.

Cons: None.

Comments: Great customer service and a very reliable NBN connection. The best telco I have been with - and I have tried about 10 over the last 20 years. Support is also excellent and you get to speak with someone located in Australia. Highly recommended and I don't say that lightly!


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Aussie Broadband broadband reviews

Submitted by: Wayne1150

From: Monbulk, VIC

Date: March 28, 2018

Plan Name: 50 / 40

Broadband Type: ADSL2+

Monthly Cost: $75

Activation Time: 1 days

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Pros: Its all Australian a BIG PLUS

Cons: Expected better speeds

Comments: Very fast and efficient with connection to a new NBN without any hassles which was a blessing in itself


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Aussie Broadband broadband reviews

Submitted by: Mxnwm

From: Montomorency, VIC

Date: March 13, 2018

Plan Name: Max Newman

Broadband Type: ADSL

Monthly Cost: $80

Activation Time: 60 days

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Pros: Technical and dedicated to fair service

Cons: none

Comments: AB has been a perfect performer and the HFC service i receive far exceeds the FTTB plan from iinet where they oversubscribed my CVC


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Aussie Broadband broadband reviews

Submitted by: Allankelly

From: Narooma, NSW

Date: February 7, 2018

Plan Name: Allan Kelly

Broadband Type: Wireless

Monthly Cost: $85

Activation Time: 27 (over christmas)

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Pros: Australian call centre. Very helpful

Cons: Slightly more expensive but no contract

Comments: OooO 12345 mnbvcx
zawer


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Aussie Broadband broadband reviews

Submitted by: Bumper

From: Nelson Bay, NSW

Date: February 2, 2018

Plan Name: nbn plus VoIP home phone

Broadband Type: ADSL

Monthly Cost: $55

Activation Time: One

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Pros: Excellent Service. No lock in contact

Cons: None

Comments: The technical support is excellent and prompt , as is the telephone team. The connection was simple and worked first time and the speed is far faster than I received with my previous Major telco.


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