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Aussie Broadband 89 out of 100 based on 336 ratings. 56 user reviews.

Aussie Broadband

Aussie Broadband broadband reviews

Web: http://www.aussiebroadband.com.au/

Phone: 1300 880 905

Services: ADSL|ADSL2|ADSL2+|Wireless

Availability: Australia Wide

History:
Aussie Broadband Pty Ltd is a privately owned and operated telecommunications carrier based in regional Victoria.

They operate one of regional Australia's largest wireless networks, providing not only fixed wireless but ADSL1, ADSL2+ and mobile broadband services.



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The above ratings are based on reviews submitted by members of this site. There must be at least 3 reviews for a company to receive an average rating.

Aussie Broadband User Reviews


Aussie Broadband broadband reviews

Submitted by: Jamiescott47

From: North haven, NSW

Date: April 13, 2019

Plan Name: FTTN

Broadband Type: NBN

Monthly Cost: $55

Activation Time: 2 days

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Pros: Great customer support, transparent service, consistent service

Cons: Their website is abit old school to navigate

Comments: I love how they publish their ping times and their cvc provisioned. They have great service and their new app is just amazing


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Aussie Broadband broadband reviews

Submitted by: Loconn

From: Balwyn, VIC

Date: April 12, 2019

Plan Name: Unkimited 25 mbps

Broadband Type: NBN

Monthly Cost: $69

Activation Time: Roughly 2 weeks

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Pros: Staff are helpful and internet service is reliable.

Cons: The modem supplied by Aussie Broadband has below average WI-FI capacities.

Comments: No further comments. I have mentioned what I want to say above.


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Aussie Broadband broadband reviews

Submitted by: Abluex

From: Moree, NSW

Date: April 12, 2019

Plan Name: Alexander Burey

Broadband Type: NBN

Monthly Cost: $79

Activation Time: 1 days

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Pros: Realtime CVC Usage, Plug and Play modem, Australian Support, No Congestion Issues

Cons: Hard to find any negatives at this point to be honest.

Comments: Brilliant speeds with no congestion issues in Moree, NSW hooked up to Tamworth Exchange. Sign up was quick and easy and modem was plug and play. They brought out a new app and its handy that as an IT technician I can do my own service tests without calling them or see CVC Usage in realtime. Thanks blokes and lasses at Aussie :)


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Aussie Broadband broadband reviews

Submitted by: Lindsay

From: Darlington, WA

Date: March 27, 2019

Plan Name: 5/25 100Gb

Broadband Type: NBN

Monthly Cost: $55

Activation Time: 14 days

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Pros: Brilliant Call Centre access

Cons: VOIP features somewhat lacking

Comments: A No Frills company who DO deliver what they promise most of the time.Outages are to be expected but at least AussieBB let you know unlike other ISP's who either dont know or simply will not say they have problems.
For what we get pricing is good and suits our need very well.
Technical support is also very good and they DO go that extra bit to sort things out promptly when there are issues such as experienced at cutover from ADSL.
Since going to Aussie BB I have recommended others to make the same move and 2 have done so.


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Aussie Broadband broadband reviews

Submitted by: Arsisxx

From: Wangaratta, VIC

Date: March 26, 2019

Plan Name: $100 Familly plan

Broadband Type: NBN

Monthly Cost: $100

Activation Time: 1 days

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Pros: everything

Cons: not enough people using them!

Comments: The support bloke I spoke with was based in Mulwala.


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Aussie Broadband broadband reviews

Submitted by: Storky

From: Berwick, VIC

Date: March 23, 2019

Plan Name: 25/100

Broadband Type: NBN

Monthly Cost: $55

Activation Time: 1 days

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Pros: Excellent technical support.

Cons: Wished I had shares in it !

Comments: From paying $80 pm for 19 mbps I now get a faster speed for less $
LOVE IT ! !


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Aussie Broadband broadband reviews

Submitted by: Wmcd01

From: Healesville, NSW

Date: March 22, 2019

Plan Name: Standard Plus nbn 50

Broadband Type: NBN

Monthly Cost: $76

Activation Time: 2 days

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Pros: Excellent service, value, plan options

Cons: None

Comments: Excellent speed, only constrained by the FTTN copper line, No slow down during peak times, Knowledgeable support staff who are Australian, helpful, easy to understand


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Aussie Broadband broadband reviews

Submitted by: Talev-au

From: Lalor, VIC

Date: March 18, 2019

Plan Name: NBN 50

Broadband Type: NBN

Monthly Cost: $79

Activation Time: 1 days

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Pros: Too many to list quite frankly.

Cons: Nothing negative to report

Comments: A friend recommended Aussie Broadband to me and I must say what a recommendation it was. Ever since connecting it I cannot fault them for anything, ranging from their connection speeds to technical support. Would HIGHLY recommend Aussie Broadband to anyone without thinking twice.


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Aussie Broadband broadband reviews

Submitted by: Robert

From: Greenbank, QLD

Date: March 7, 2019

Plan Name: basic plan

Broadband Type: NBN

Monthly Cost: $75

Activation Time: 8days

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Pros: Fanatstic Coy to deal with

Cons: None

Comments: Never had a problem with good speeds of download and upload


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Aussie Broadband broadband reviews

Submitted by: Vijvis

From: Mount Kuring-Gai, NSW

Date: February 28, 2019

Plan Name: Power User

Broadband Type: NBN

Monthly Cost: $99

Activation Time: 15 days

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Pros: Excellent network, friendly and knowledgeable local staff

Cons: None

Comments: I pre-ordered my FTTC NBN connection prior to my area going RFS. The connection was done on the day the area went RFS. However I had to wait four weeks for a NBN technician to come and connect me. It's been just two weeks since I have been connected and the connection has been rock solid. I called customer service a couple of times and the staff are very knowledgeable and friendly. Extremely happy to support a true Aussie firm when times are tough. Keep up the good work!!!


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Aussie Broadband broadband reviews

Submitted by: Christine.1218

From: Doncaster East, VIC

Date: February 14, 2019

Plan Name: Christine Pentland

Broadband Type: NBN

Monthly Cost: $57

Activation Time: 1 days

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Pros: Reliable, Economical, Quick to reply to questions

Cons: So far, just not totally happy with voip 'phone as described hereunder.

Comments: My internet is so reliable now - before joining Aussie Broadband with nbn, my internet used to go down several times a day for many months. Connection speed is much better than before. Able to tailor requirements with A.B. so no wasted costs. So far, not so happy with voip 'phone abilities using a Telstra DECT 6.0 phone, though, but hoping to sort that out today.


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Aussie Broadband broadband reviews

Submitted by: Hugson

From: Point Clare, NSW

Date: February 7, 2019

Plan Name: Power User

Broadband Type: NBN

Monthly Cost: $99

Activation Time: Less than a day

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Pros: Responsive, competent

Cons: None found

Comments: As a Skymesh user, I was unimpressed to discover I had been sold to another company, who then proceeded to start our new relationship by making the Internet unavailable for several days. Aussie Broadband signed me up and connected me in less than 1 business day, and I have experienced no problems whatever.


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Aussie Broadband broadband reviews

Submitted by: Chrisyy

From: Baldivis, WA

Date: February 5, 2019

Plan Name: NBN 100/40

Broadband Type: NBN

Monthly Cost: $85

Activation Time: 14 days exact

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Pros: No Bull, Honest, Reliable

Cons: None to report

Comments: I am happy with this ISP because 1. the way they showed their information(through leaflets) and then on their website and also as they handled my order online via email, they where so clear and easy to understand. The way they represent their service is actually a staple for all other I believe. They are Honest about their service and it shows in the evidence they provide. What I most like is the honest way they conduct their business and their follow up to my first service being installed, they where like a close family member always keeping me updated, showing that they really care.Thanks AussieBroadband, may you continue to be a blessing to more of Australia. Chris Y.


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Aussie Broadband broadband reviews

Submitted by: Beverleymurphy

From: Port Macquarie, NSW

Date: January 29, 2019

Plan Name: Beverley Murphy

Broadband Type: NBN

Monthly Cost: $75

Activation Time: 8 days

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Pros: it is all satisfactory

Cons: waiting time can be slow

Comments: Painless transition when you buy oz modem ,recommended. Good not to spend hours chatting overseas ,sometimes accents hard to decipher, no problems with O.B.B.


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Aussie Broadband broadband reviews

Submitted by: Tonyk

From: Dorrigo, NSW

Date: January 29, 2019

Plan Name: NBN 25/5 Mb + VOIP + mobiles

Broadband Type: NBN

Monthly Cost: $86

Activation Time: ~7

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Pros: Services exceed claims, mobiles use Telstra network, a single post-pay bill, it is a complete telco service provider

Cons: can be a long queue for tech. support, no email communication port for users

Comments: Staff have always been polite, friendly , helpful and knowledgeable and the Co. has delivered more than it promised. It is refreshing to have someone do good business without having to be forced.


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Aussie Broadband broadband reviews

Submitted by: Kumonportlinc

From: Port Lincoln 5606, SA

Date: January 15, 2019

Plan Name: Basic Personal Plan

Broadband Type: NBN

Monthly Cost: $55

Activation Time: 10 working days

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Pros: Easy to understand the admin and tech dialogue

Cons: Lack of co-operation by Telstra caused the only headache by quarantining our landline number delaying porting our landline number

Comments: Justify !!! Telstra Dialup and Bigpond for 30 years - 30 years too long.
Aussie BB means service, technical performance and intelligibilty right at the top of the scale.


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Aussie Broadband broadband reviews

Submitted by: Gewman

From: Balmain, NSW

Date: January 9, 2019

Plan Name: 50Mbs

Broadband Type: NBN

Monthly Cost: $80

Activation Time: 1 days

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Pros: speed

Cons: none so far

Comments: we were on ADSL2+ beforehand, and getting around 10-15Mbs depending on the time of day. we now get mostly 90, which is great. and the upload speed is up around 25-30 compared to maybe 1-2. support has been easy and immediate. very happy so far with aussie.


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Aussie Broadband broadband reviews

Submitted by: Kaygeeperth

From: Gooseberry Hill, WA

Date: January 8, 2019

Plan Name: Standard Plus

Broadband Type: NBN

Monthly Cost: $79

Activation Time: 3 days

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Pros: Aussie voices, helpful, good service

Cons: Highest speeds as yet unavailable

Comments: I really get the sense that they are ready and willing to help me, even though they cannot yet offer top speeds.


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Aussie Broadband broadband reviews

Submitted by: David leith

From: wynn vale, SA

Date: January 4, 2019

Plan Name: David

Broadband Type: NBN

Monthly Cost: $70

Activation Time: 3 days

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Pros: aussie company

Cons: nil

Comments: took longer than I anticipated but mainly telecom fault in that it took time to hand over number..pc speed and connection ok


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Aussie Broadband broadband reviews

Submitted by: Adamozzy

From: WEST GLADSTONE, QLD

Date: December 28, 2018

Plan Name: Adam Godbee

Broadband Type: NBN

Monthly Cost: $110

Activation Time: 5 days

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Pros: Aussie Customer Service

Cons: none

Comments: The only company that lists there cvc . the speed is constant awesome customer service


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