activ8me vs Neptune - Which is the best NBN internet provider?
activ8me and Neptune are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of activ8me and Neptune internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | activ8me | Neptune |
|---|---|---|
| About |
 |
 |
| activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | Neptune Internet is an Australian nbn provider built to shake up the traditional home internet market. Every plan is no lock-in with unlimited data, a free public static IP, and an integrated WireGuard VPN, backed by Australian-based support. Plans run from nbn 25 right up to multi-gigabit 2000/500 speeds. | |
| Go to activ8me | Go to Neptune | |
| Overall Rating |
3.8
activ8me has a overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, activ8me does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | activ8me uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | activ8me offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
activ8me - Sky Muster (starting price): 25Mbps, unlimited data for $39.95 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
Neptune - nbn 25/10: 24Mbps, unlimited data for $60 per month. Neptune - Fixed Wireless (25/5): 25Mbps, unlimited data for $65 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $74.95 per month. |
Neptune - nbn 50/20: 48Mbps, unlimited data for $85 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
Neptune's phone number is: 1800 868 508 and website is: neptune.net.au |
| Read Reviews | Read reviews of activ8me. | Read reviews of Neptune. |
| Go to activ8me | Go to Neptune |
activ8me and Neptune NBN25 plans (25Mbps download speed)
|
Sky Muster (starting price)
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$39.95/mth | Go to site |
|
nbn 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$60/mth | Go to site |
|
|
Fixed Wireless (25/5)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$65/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
activ8me and Neptune NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$85/mth | Go to site |
activ8me and Neptune Ultrafast plans (>100Mbps download speed)
|
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nbn 500/50
NBN - Fixed Line
475 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
nbn 100/20
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
nbn 750/50
NBN - Fixed Line
713 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
nbn 250/100
NBN - Fixed Line
238 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
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nbn 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
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nbn 500/200
NBN - Fixed Line
475 Mb/s
Unlimited data
|
$120/mth | Go to site |
|
|
NBN 500 FTTP (500/200)
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
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nbn 1000/400
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$135/mth | Go to site |
|
|
nbn 2000/200
NBN - Fixed Line
1760 Mb/s
Unlimited data
|
$165/mth | Go to site |
|
|
nbn 2000/100
NBN - Fixed Line
1760 Mb/s
Unlimited data
|
$165/mth | Go to site |
|
|
NBN 2000 (2000/200)
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$175/mth | Go to site |
|
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NBN 2000 (2000/100)
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$175/mth | Go to site |
|
|
nbn 2000/500
NBN - Fixed Line
1760 Mb/s
Unlimited data
|
$225/mth | Go to site |
|
|
NBN 2000 (2000/500)
NBN - Fixed Line
2000 Mb/s
Unlimited data
|
$235/mth | Go to site |
Summary of activ8me and Neptune comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Neptune rates higher overall than activ8me does.
- Recommended: Neptune is more highly recommended than activ8me.
- Reliability: Neptune rates higher for reliability than activ8me does.
- Customer Service: Neptune rates higher for customer service than activ8me does.
- Value for Money: Neptune rates higher for value for money than activ8me does.
- Technical Support: Neptune rates higher for technical support than activ8me does.
How to decide between activ8me and Neptune? - next steps
- Read reviews of activ8me and Neptune to see what people think of these companies
- Visit the website of each company and do some of your own research - activ8me and Neptune
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about activ8me vs Neptune
Is activ8me better than Neptune?
activ8me has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Neptune has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, activ8me or Neptune?
activ8me's cheapest NBN50 plan is the Fibre (starting price) at $74.95/month ongoing. Neptune's cheapest NBN50 plan is the nbn 50/20 at $85/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, activ8me or Neptune?
Neptune scores 5.0 out of 5 on customer service vs activ8me's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, activ8me's call centre is based in Australia and Neptune's is based in Australia.
What plans do activ8me and Neptune offer?
activ8me offers 3 NBN plans. Neptune offers 17 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are activ8me and Neptune's call centres?
activ8me's customer support is based in Australia. Neptune's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from activ8me to Neptune (or Neptune to activ8me)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
About Neptune
I've never had need to call their service line, as everything has worked. Neptune offers sensible privacy-first defaults (CGNAT, DHCP, ...), but let…
Their philosophy isn’t to offer the absolute cheapest intro deal and hope that you don’t switch away. Instead they offer a reasonable price and good…
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