Aussie Broadband vs Exetel - Which is the best broadband internet provider?

Aussie Broadband and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Aussie Broadband and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Aussie Broadband Exetel
About Aussie Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Aussie Broadband have been around for more than 16 years and pride themselves on being Australian owned and operated from regional Victoria. Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Go to Aussie Broadband Go to Exetel
Overall Rating 4.7
Aussie Broadband has a overall rating of 4.7 out of 5 based on 41 reviews.
Aussie Broadband is an excellent broadband internet provider according to our users.
4
Exetel has an overall rating of 4 out of 5 based on 12 reviews.
Exetel is a very good broadband internet provider according to our users.
Recommended 100% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider. 92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability 4.5
Aussie Broadband's reliability is rated as excellent by our users. Aussie Broadband has an overall rating of 4.5 out of 5 for reliability.
3.9
Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.
Customer Service 4.9
Aussie Broadband's customer service is rated as excellent by our users. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service.
4.3
Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money 4.4
Aussie Broadband is rated as very good for value for money by our users. Aussie Broadband has an overall rating of 4.4 out of 5 for value for money.
3.9
Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.
Technical Support 4.8
Aussie Broadband's technical support is rated as excellent by our users. Aussie Broadband has an overall rating of 4.8 out of 5 for technical support.
3.9
Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support Yes, Aussie Broadband does have Australian based technical support. No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Aussie Broadband uses call centres based in Australia. Exetel uses call centres based in Australia and Sri Lanka.
Services Offered Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans. Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data Aussie Broadband - Basic Plus: 24Mbps, unlimited data for $79 per month.
Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Cost of 50Mbps NBN Plan with unlimited data Aussie Broadband - Value: 49Mbps, unlimited data for $89 per month.
Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan Aussie Broadband - Regular (4G): 150Mbps, 25 GB for $25 per month.
Contact Details Aussie Broadband's phone number is:
1300 880 905
and website is:
aussiebroadband.com.au
Exetel's phone number is:
13 39 38
and website is:
exetel.com.au
Read Reviews Read reviews of Aussie Broadband. Read reviews of Exetel.
Go to Aussie Broadband Go to Exetel

Aussie Broadband and Exetel NBN25 plans (25Mbps download speed)

Exetel broadband NBN reviews
Everyday
NBN
25 Mb/s
Unlimited data
$63.99/mth
$50.99 for first 6 months
Go to site
Aussie Broadband broadband NBN reviews
Basic Plus
NBN
24 Mb/s
Unlimited data
$79/mth Go to site

Aussie Broadband and Exetel NBN50 plans (50Mbps download speed)

Exetel broadband NBN reviews
Extra Value
NBN
50 Mb/s
Unlimited data
$79.99/mth
$60.99 for first 6 months
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Aussie Broadband broadband NBN reviews
Value
NBN
49 Mb/s
Unlimited data
$89/mth Go to site

Aussie Broadband and Exetel Ultrafast plans (>100Mbps download speed)

Exetel broadband NBN reviews
Family
NBN
100 Mb/s
Unlimited data
$84.99/mth
$65.99 for first 6 months
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Exetel broadband NBN reviews
Power home
NBN
100 Mb/s
Unlimited data
$94.99/mth
$75.99 for first 6 months
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Aussie Broadband broadband NBN reviews
Fast
NBN
99 Mb/s
Unlimited data
$95/mth
$85 for first 6 months
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Exetel broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$98.99/mth
$80.99 for first 6 months
Go to site
Aussie Broadband broadband NBN reviews
Fast Plus
NBN
99 Mb/s
Unlimited data
$105/mth
$95 for first 6 months
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Aussie Broadband broadband NBN reviews
Super Fast
NBN
248 Mb/s
Unlimited data
$119/mth
$99 for first 6 months
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Aussie Broadband broadband NBN reviews
Ultra Fast
NBN
875 Mb/s
Unlimited data
$129/mth
$109 for first 6 months
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Aussie Broadband broadband NBN reviews
Super Fast Pro
NBN
248 Mb/s
Unlimited data
$139/mth
$119 for first 6 months
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Exetel broadband NBN reviews
Lightspeed
NBN
500 Mb/s
Unlimited data
$139.95/mth
$119.95 for first 6 months
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Aussie Broadband broadband NBN reviews
Hyper Fast Pro
NBN
497 Mb/s
Unlimited data
$169/mth
$149 for first 6 months
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Aussie Broadband broadband NBN reviews
Ultra Fast Pro
NBN
875 Mb/s
Unlimited data
$199/mth
$179 for first 6 months
Go to site

Summary of Aussie Broadband and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Aussie Broadband rates higher overall than Exetel does.
  • Recommended: Aussie Broadband is more highly recommended than Exetel.
  • Reliability: Aussie Broadband rates higher for reliability than Exetel does.
  • Customer Service: Aussie Broadband rates higher for customer service than Exetel does.
  • Value for Money: Aussie Broadband rates higher for value for money than Exetel does.
  • Technical Support: Aussie Broadband rates higher for technical support than Exetel does.

How to decide between Aussie Broadband and Exetel? - next steps

  • Read reviews of Aussie Broadband and Exetel to see what people think of these companies
  • Read our detailed information on Aussie Broadband and Exetel to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Aussie Broadband and Exetel
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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