Aussie Broadband vs Tangerine - Which is the best NBN internet provider?
Aussie Broadband is often seen as the premium choice, with customers consistently praising its reliable connection and Australian-based support, though this quality comes at a higher price. On the other hand, Tangerine positions itself as a more budget-friendly option, appealing to those prioritising cost savings. Essentially, Aussie Broadband suits users who value top-tier performance and service, while Tangerine is for those looking for a cheaper NBN plan.
NBN plans from $73.00/mth · Partner
NBN plans from $69.90/mth · Partner
Aussie Broadband and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Aussie Broadband and Tangerine internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Aussie Broadband | Tangerine |
|---|---|---|
| About |
 Partner |
 Partner |
| Aussie Broadband have been around for more than 16 years and pride themselves on being Australian owned and operated from regional Victoria. | Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers. | |
| Go to Aussie Broadband | Go to Tangerine | |
| Overall Rating |
4.5
Aussie Broadband has a overall rating of 4.5 out of 5 based on 16 reviews. Aussie Broadband is an excellent broadband internet provider according to our users. |
3.6
Tangerine has an overall rating of 3.6 out of 5 based on 5 reviews. Tangerine is a good broadband internet provider according to our users. |
| Recommended | 94% of people who have written reviews on this site would recommend Aussie Broadband to their friends as a broadband internet provider. | 60% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. |
| Reliability |
4.3 Aussie Broadband's reliability is rated as very good by our users. Aussie Broadband has an overall rating of 4.3 out of 5 for reliability. |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service |
4.9 Aussie Broadband's customer service is rated as excellent by our users. Aussie Broadband has an overall rating of 4.9 out of 5 for customer service. |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
| Value for Money |
3.9 Aussie Broadband is rated as good for value for money by our users. Aussie Broadband has an overall rating of 3.9 out of 5 for value for money. |
3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support |
4.8 Aussie Broadband's technical support is rated as excellent by our users. Aussie Broadband has an overall rating of 4.8 out of 5 for technical support. |
3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | Yes, Aussie Broadband does have Australian based technical support. | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Aussie Broadband uses call centres based in Australia. | Tangerine uses call centres based in Australia and Philippines. |
| Services Offered | Aussie Broadband offers a range of broadband and internet related services including NBN and 4G internet plans. | Tangerine offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Aussie Broadband - Basic Plus - nbn 25/10: 25Mbps, unlimited data for $79 per month. |
Tangerine - Value: 25Mbps, unlimited data for $69.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Aussie Broadband - Value - nbn 50/20: 50Mbps, unlimited data for $93 per month. |
Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month. |
| Cost of wireless broadband plan |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
|
| Contact Details |
Aussie Broadband's phone number is: 1300 880 905 and website is: aussiebroadband.com.au |
Tangerine's phone number is: and website is: tangerinetelecom.com.au |
| Read Reviews | Read reviews of Aussie Broadband. | Read reviews of Tangerine. |
| Go to Aussie Broadband | Go to Tangerine |
Aussie Broadband and Tangerine NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.9/mth
$44.9 for first 6 months |
Go to site |
|
Basic Plus - nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
Aussie Broadband and Tangerine NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Value - nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$93/mth | Go to site |
Aussie Broadband and Tangerine Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fast Fibre - nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fast - nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
Superfast Pro - nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
|
Fast plus - nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
|
Superfast Fibre - nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth | Go to site |
|
|
Fixed Wireless Superfast
NBN - Fixed Wireless
210 Mb/s
Unlimited data
|
$119/mth | Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$119.9/mth
$94.9 for first 6 months |
Go to site |
|
|
Ultrafast Fibre - nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth | Go to site |
|
|
Turbofast Pro - nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
Ultrafast Pro - nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$150/mth | Go to site |
Summary of Aussie Broadband and Tangerine comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Aussie Broadband rates higher overall than Tangerine does.
- Recommended: Aussie Broadband is more highly recommended than Tangerine.
- Reliability: Aussie Broadband and Tangerine have pretty similar ratings for reliability.
- Customer Service: Aussie Broadband rates higher for customer service than Tangerine does.
- Value for Money: Aussie Broadband rates higher for value for money than Tangerine does.
- Technical Support: Aussie Broadband rates higher for technical support than Tangerine does.
How to decide between Aussie Broadband and Tangerine? - next steps
- Read reviews of Aussie Broadband and Tangerine to see what people think of these companies
- Visit the website of each company and do some of your own research - Aussie Broadband and Tangerine
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Aussie Broadband vs Tangerine
Is Aussie Broadband better than Tangerine?
On Oz Broadband Reviews Aussie Broadband rates 4.5 out of 5 from 16 reviews and Tangerine rates 3.6 from 5 reviews. On recommend-to-a-friend, 94% of Aussie Broadband reviewers said they'd recommend the provider, vs 60% for Tangerine. On individual metrics, Aussie Broadband wins on customer service (4.9 vs 3.0) and value for money (3.9 vs 3.4) and tech support (4.8 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Aussie Broadband or Tangerine?
Aussie Broadband's cheapest NBN50 plan is the Value - nbn 50/20 at $93/month ongoing. Tangerine's cheapest NBN50 plan is the Value Plus at $59.90/month intro for 6 months, then $84.90/month. Tangerine is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Aussie Broadband or Tangerine?
Aussie Broadband scores 4.9 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Aussie Broadband's call centre is based in Australia and Tangerine's is based in Australia and the Philippines.
What plans do Aussie Broadband and Tangerine offer?
Aussie Broadband offers 14 NBN plans. Tangerine offers 7 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Aussie Broadband and Tangerine's call centres?
Aussie Broadband's customer support is based in Australia. Tangerine's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Aussie Broadband to Tangerine (or Tangerine to Aussie Broadband)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Aussie Broadband
When we have experienced issue of no internet and slow internet speeds, they have been very quick to identify the issue and send out someone to fix it,…
Aussie broadband helped me sort out a technical issue required to upgrade to the NBN when 5 other companies were not interested. They also had great…
About Tangerine
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
Internet that works reliably with few dropouts and consistent enough speeds. Tech support resolved any tech issues easily. Billing issues were harder to…
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
More details here.
Add a review