Australia Broadband vs Telstra - Which is the best broadband internet provider?

Australia Broadband and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Australia Broadband and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Australia Broadband Telstra
About Australia Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Australia broadband offer simple no fuss broadband plans.
Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Overall Rating [Not enough reviews] 3.9
Telstra has an overall rating of 3.9 out of 5 based on 20 reviews over the last 12 months.
Telstra is a good broadband internet provider according to reviews submitted to this site.
Recommended [Not enough reviews] 80% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability [Not enough reviews] 4.4
Telstra's reliability is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4.4 out of 5 for reliability.
Customer Service [Not enough reviews] 3.8
Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.8 out of 5 for customer service.
Value for Money [Not enough reviews] 3.5
Telstra is rated as good for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.5 out of 5 for value for money.
Technical Support [Not enough reviews] 3.9
Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Telstra uses call centres based in .
Services Offered [Not enough reviews] Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Australia Broadband - Standard: 24Mbps, unlimited data for $70 per month.
Telstra - Basic: 25Mbps, unlimited data for $80 per month.
Cost of 50Mbps NBN Plan with unlimited data Australia Broadband - Standard Plus: 48Mbps, unlimited data for $70 per month.
Telstra - Essential: 50Mbps, unlimited data for $95 per month.
Cost of wireless broadband plan Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.
Contact Details Australia Broadband's phone number is: 1300 023 354 and website is: australiabroadband.com.au Telstra's phone number is: 1800 220 030 and website is: telstra.com.au
Read Reviews Read reviews of Australia Broadband. Read reviews of Telstra.

Australia Broadband and Telstra NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Australia Broadband broadband NBN reviews Australia Broadband Standard
(NBN)
(Month by month)
$70
$65 for first 3 months
$69.38 24 Mb/s Unlim
Telstra broadband NBN reviews Telstra Basic
(NBN)
(Month by month)
$80 $80 25 Mb/s Unlim

Australia Broadband and Telstra NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Australia Broadband broadband NBN reviews Australia Broadband Standard Plus
(NBN)
(Month by month)
$70 $70 48 Mb/s Unlim
Telstra broadband NBN reviews Telstra Essential
(NBN)
(Month by month)
$95
$85 for first 6 months
$92.5 50 Mb/s Unlim
Telstra broadband NBN reviews Telstra NBN 50 Business
(NBN)
(Month by month)
$100
$90 for first 6 months
$97.5 50 Mb/s Unlim

Australia Broadband and Telstra Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Australia Broadband broadband NBN reviews Australia Broadband Premium
(NBN)
(Month by month)
$95
$85 for first 6 months
$92.5 98 Mb/s Unlim
Telstra broadband NBN reviews Telstra Premium
(NBN)
(Month by month)
$110
$90 for first 6 months
$105 100 Mb/s Unlim
Telstra broadband NBN reviews Telstra Ultimate
(NBN)
(Month by month)
$140
$110 for first 6 months
$132.5 250 Mb/s Unlim

Summary of Australia Broadband and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Australia Broadband rates higher overall than Telstra does.
  • Recommended: Australia Broadband is more highly recommended than Telstra.
  • Reliability: Australia Broadband and Telstra have pretty similar ratings for reliability.
  • Customer Service: Australia Broadband rates higher for customer service than Telstra does.
  • Value for Money: Australia Broadband rates higher for value for money than Telstra does.
  • Technical Support: Australia Broadband rates higher for technical support than Telstra does.

How to decide between Australia Broadband and Telstra? - next steps

  • Read reviews of Australia Broadband and Telstra to see what people think of these companies
  • Read our detailed information on Australia Broadband and Telstra to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Australia Broadband and Telstra
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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