Belong vs OptusNet - Which is the best broadband internet provider?
Belong and OptusNet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and OptusNet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | OptusNet |
|---|---|---|
| About |
Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. |
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. |
| Overall Rating |
3.6
Belong has a overall rating of 3.6 out of 5 based on 21 reviews over the last 24 months. Belong is a good broadband internet provider according to reviews submitted to this site. |
3.8
OptusNet has an overall rating of 3.8 out of 5 based on 30 reviews over the last 24 months. OptusNet is a good broadband internet provider according to reviews submitted to this site. |
| Recommended | 62% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | 70% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. |
| Reliability |
4 Belong's reliability is rated as very good by users who have submitted reviews to this site. Belong has an overall rating of 4 out of 5 for reliability. |
4 OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
3.2 Belong's customer service is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.2 out of 5 for customer service. |
3.6 OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money |
3.8 Belong is rated as good for value for money by users who have submitted reviews to this site. Belong has an overall rating of 3.8 out of 5 for value for money. |
3.9 OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support |
3.3 Belong's technical support is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.3 out of 5 for technical support. |
3.5 OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for technical support. |
| Australian based technical support | No, Belong uses a mix of Australian based and overseas call centres for technical support. | No, OptusNet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Belong uses call centres based in . | OptusNet uses call centres based in Australia, India and Phillipines. |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | OptusNet offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $60 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 48Mbps, unlimited data for $70 per month. |
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month. |
| Cost of wireless broadband plan |
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month. |
|
| Contact Details | Belong's phone number is: and website is: belong.com.au | OptusNet's phone number is: 1300 300 693 and website is: optus.com.au |
| Read Reviews | Read reviews of Belong. | Read reviews of OptusNet. |
Belong and OptusNet NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Starter (NBN) (Month by month) |
$60 | $60 | 25 Mb/s | Unlim |
Belong and OptusNet NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Standard Plus (NBN) (Month by month) |
$70 | $70 | 48 Mb/s | Unlim | |
|
|
Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
|
|
Family Entertainer (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 50 Mb/s | Unlim |
Belong and OptusNet Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Premium (NBN) (Month by month) |
$90
$75 for first 6 months |
$86.25 | 95 Mb/s | Unlim | |
|
|
Everyday Fast (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 100 Mb/s | Unlim | |
|
|
Family Entertainer Fast (NBN) (Month by month) |
$119
$109 for first 6 months |
$116.5 | 100 Mb/s | Unlim |
Summary of Belong and OptusNet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Belong and OptusNet have pretty similiar ratings overall.
- Recommended: OptusNet is more highly recommended than Belong.
- Reliability: Belong and OptusNet have pretty similar ratings for reliability.
- Customer Service: OptusNet rates higher for customer service than Belong does.
- Value for Money: Belong and OptusNet have pretty similar ratings in terms of value for money.
- Technical Support: Belong and OptusNet have pretty similar ratings in terms of technical support.
How to decide between Belong and OptusNet? - next steps
- Read reviews of Belong and OptusNet to see what people think of these companies
- Read our detailed information on Belong and OptusNet to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - Belong and OptusNet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
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