Belong vs OptusNet - Which is the best broadband internet provider?

Belong and OptusNet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and OptusNet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Belong	OptusNet
About
	Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support.	Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
	Go to Belong	Go to OptusNet
Overall Rating	3.4 Belong has a overall rating of 3.4 out of 5 based on 13 reviews. Belong is an ok broadband internet provider according to our users.	3.7 OptusNet has an overall rating of 3.7 out of 5 based on 19 reviews. OptusNet is a good broadband internet provider according to our users.
Recommended	54% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider.	68% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.
Reliability	3.5 Belong's reliability is rated as good by our users. Belong has an overall rating of 3.5 out of 5 for reliability.	4.1 OptusNet's reliability is rated as very good by our users. OptusNet has an overall rating of 4.1 out of 5 for reliability.
Customer Service	3.2 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.2 out of 5 for customer service.	3.4 OptusNet's customer service is rated as ok by our users. OptusNet has an overall rating of 3.4 out of 5 for customer service.
Value for Money	3.9 Belong is rated as good for value for money by our users. Belong has an overall rating of 3.9 out of 5 for value for money.	3.9 OptusNet is rated as good for value for money by our users. OptusNet has an overall rating of 3.9 out of 5 for value for money.
Technical Support	3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support.	3.5 OptusNet's technical support is rated as good by our users. OptusNet has an overall rating of 3.5 out of 5 for technical support.
Australian based technical support	No, Belong uses a mix of Australian based and overseas call centres for technical support.	No, OptusNet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	Belong uses call centres based in .	OptusNet uses call centres based in Australia, India and Phillipines.
Services Offered	Belong offers a range of broadband and internet related services including NBN internet plans.	OptusNet offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Belong - Starter: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data	Belong - Standard Plus: 50Mbps, unlimited data for $85 per month.
Cost of wireless broadband plan	Belong - 20GB Mobile Broadband (5G): 150Mbps, 20 GB for $15 per month.	OptusNet - Everday 5G (5G): 50Mbps, unlimited data for $69 per month.
Contact Details	Belong's phone number is: and website is: belong.com.au	OptusNet's phone number is: 1300 300 693 and website is: optus.com.au
Read Reviews	Read reviews of Belong.	Read reviews of OptusNet.
	Go to Belong	Go to OptusNet

Belong and OptusNet NBN25 plans (25Mbps download speed)

Starter NBN 25 Mb/s Unlimited data

$70/mth

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Belong and OptusNet NBN50 plans (50Mbps download speed)

Standard Plus NBN 50 Mb/s Unlimited data

$85/mth

Go to site

Belong and OptusNet Ultrafast plans (>100Mbps download speed)

	Premium NBN 100 Mb/s Unlimited data	$95/mth $85 for first 6 months	Go to site
	Everyday Fast NBN 100 Mb/s Unlimited data	$99/mth $89 for first 6 months	Go to site
	Family Entertainer Fast NBN 100 Mb/s Unlimited data	$120/mth $110 for first 6 months	Go to site

Summary of Belong and OptusNet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: OptusNet rates higher overall than Belong does.
• Recommended: OptusNet is more highly recommended than Belong.
• Reliability: OptusNet rates higher for reliability than Belong does.
• Customer Service: Belong and OptusNet have pretty similar ratings for customer service.
• Value for Money: Belong and OptusNet have pretty similar ratings in terms of value for money.
• Technical Support: OptusNet rates higher for technical support than Belong does.

How to decide between Belong and OptusNet? - next steps

• Read reviews of Belong and OptusNet to see what people think of these companies
• Read our detailed information on Belong and OptusNet to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Belong and OptusNet
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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