Dodo vs SpinTel: Which is the best NBN provider?
Updated 18 August 2026. Plan prices on this page pull live from our database. Ratings are from 13 first-person reviewer ratings (Dodo 8, SpinTel 5).
Dodo and SpinTel are both well-known Australian NBN providers, but they come from different corners of the market. Dodo, owned by Vocus, often positions itself as a budget-friendly option, with real world reviews sometimes highlighting its no-frills approach. SpinTel, on the other hand, is an independent telco with a longer history, and reviews often praise its customer service and more consistent performance. Ultimately, Dodo might suit those prioritising the absolute lowest price, while SpinTel often appeals to users seeking a more reliable experience.
Dodo and SpinTel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Dodo and SpinTel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Dodo | SpinTel |
|---|---|---|
| About |
 |
 |
| Dodo is a long-standing budget broadband brand and one of the Vocus group's consumer labels. It sells no-frills nbn plans, often bundled with energy, and competes mainly on price. | SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | |
| Go to Dodo | Go to SpinTel | |
| Overall Rating |
3.5
Dodo has a overall rating of 3.5 out of 5 based on 8 reviews. Dodo is a good broadband internet provider according to our users. |
3.8
SpinTel has an overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users. |
| Recommended | 63% of people who have written reviews on this site would recommend Dodo to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. |
| Reliability |
3.3 Dodo's reliability is rated as ok by our users. Dodo has an overall rating of 3.3 out of 5 for reliability. |
3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
3.6 Dodo's customer service is rated as good by our users. Dodo has an overall rating of 3.6 out of 5 for customer service. |
3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service. |
| Value for Money |
3.3 Dodo is rated as ok for value for money by our users. Dodo has an overall rating of 3.3 out of 5 for value for money. |
3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
3.6 Dodo's technical support is rated as good by our users. Dodo has an overall rating of 3.6 out of 5 for technical support. |
4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | No, Dodo uses a mix of Australian based and overseas call centres for technical support. | No, SpinTel uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Dodo uses call centres based in Overseas. | SpinTel uses call centres based in Australia and Philippines. |
| Services Offered | Dodo offers a range of broadband and internet related services including NBN and 4G internet plans. | SpinTel offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Dodo - Everyday NBN25/10: 25Mbps, unlimited data for $73.99 per month. Dodo - Everyday NBN25 FW: 23Mbps, unlimited data for $73.99 per month. |
SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month. SpinTel - Fixed Wireless 25: 25Mbps, unlimited data for $69.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Dodo - Value NBN50/20: 50Mbps, unlimited data for $87.99 per month. |
|
| Cost of wireless broadband plan |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
|
| Contact Details |
Dodo's phone number is: 13 36 36 and website is: dodo.com.au |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
| Read Reviews | Read reviews of Dodo. | Read reviews of SpinTel. |
| Go to Dodo | Go to SpinTel |
Dodo and SpinTel NBN25 plans (25Mbps download speed)
|
Fixed Wireless 25
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$69.95/mth
$56 for first 6 months |
Go to site |
|
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.95/mth
$44 for first 6 months |
Go to site |
|
Everyday NBN25 FW
NBN - Fixed Wireless
23 Mb/s
Unlimited data
|
$73.99/mth
$43.99 for first 6 months |
Go to site |
|
|
Everyday NBN25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$73.99/mth
$43.99 for first 6 months |
Go to site |
Dodo and SpinTel NBN50 plans (50Mbps download speed)
|
|
Value NBN50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$87.99/mth
$57.99 for first 6 months |
Go to site |
Dodo and SpinTel Ultrafast plans (>100Mbps download speed)
|
|
Wireless Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.95/mth
$74 for first 6 months |
Go to site |
|
|
Home Plus
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$89.95/mth
$76 for first 6 months |
Go to site |
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
|
Wireless Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
|
Fast Plus NBN500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
Fast NBN100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$92.99/mth
$62.99 for first 6 months |
Go to site |
|
|
Wireless Super
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Home Turbofast
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Superfast NBN750/50
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$99.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104.95/mth
$94 for first 6 months |
Go to site |
|
|
Ultrafast NBN1000/100
NBN - Fixed Line
800 Mb/s
Unlimited data
|
$109.99/mth
$79.99 for first 6 months |
Go to site |
Summary of Dodo and SpinTel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: SpinTel rates higher overall than Dodo does.
- Recommended: SpinTel is more highly recommended than Dodo.
- Reliability: SpinTel rates higher for reliability than Dodo does.
- Customer Service: Dodo and SpinTel have pretty similar ratings for customer service.
- Value for Money: SpinTel rates higher for value for money than Dodo does.
- Technical Support: SpinTel rates higher for technical support than Dodo does.
How to decide between Dodo and SpinTel? - next steps
- Read reviews of Dodo and SpinTel to see what people think of these companies
- Visit the website of each company and do some of your own research - Dodo and SpinTel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Dodo vs SpinTel
Is Dodo better than SpinTel?
On Oz Broadband Reviews Dodo rates 3.5 out of 5 from 8 reviews and SpinTel rates 3.8 from 5 reviews. On recommend-to-a-friend, 80% of SpinTel reviewers said they'd recommend the provider, vs 63% for Dodo. On individual metrics, SpinTel wins on reliability (3.8 vs 3.3) and value for money (3.6 vs 3.3) and tech support (4.2 vs 3.6). Read the full reviews above to form your own view.
Which is cheaper for NBN100, Dodo or SpinTel?
Dodo's cheapest NBN100 plan is the Fast NBN100/20 at $62.99/month intro for 6 months, then $92.99/month. SpinTel's cheapest NBN100 plan is the Wireless Plus at $74/month intro for 6 months, then $84.95/month. SpinTel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Dodo or SpinTel?
Dodo and SpinTel score similarly on customer service, 3.6 vs 3.6 out of 5. Neither stands out from the other on this metric. If onshore support matters, Dodo's call centre is based overseas and SpinTel's is based in Australia and the Philippines.
What plans do Dodo and SpinTel offer?
Dodo offers 8 NBN plans. SpinTel offers 9 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Dodo and SpinTel's call centres?
Dodo's customer support is based overseas. SpinTel's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Dodo to SpinTel (or SpinTel to Dodo)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Dodo
Dod were great arranging the new fibre to the property.
Low downtime, Actual speeds way less than promised
About SpinTel
Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…
Never had any issues. Easy to set up. Reliable. Good upload and download speed.
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