Exetel vs iPrimus - Which is the best broadband internet provider?

Exetel and iPrimus are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Exetel	iPrimus
About	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.	iPrimus is the residential services division of Primus Telecom, offering high-speed broadband services to consumers.
Overall Rating	3.7 Exetel has a overall rating of 3.7 out of 5 based on 15 reviews over the last 24 months. Exetel is a good broadband internet provider according to reviews submitted to this site.	[Not enough reviews]
Recommended	80% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	3.8 Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.8 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.6 Exetel's customer service is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.6 out of 5 for customer service.	[Not enough reviews]
Value for Money	4.2 Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4.2 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.2 Exetel's technical support is rated as ok by users who have submitted reviews to this site. Exetel has an overall rating of 3.2 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Exetel uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Exetel uses call centres based in Australia and Sri Lanka.	[Not enough reviews]
Services Offered	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data	Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.	iPrimus - Standard Plus: 50Mbps, unlimited data for $75 per month.
Cost of wireless broadband plan
Contact Details	Exetel's phone number is: 13 39 38 and website is: exetel.com.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of Exetel.	Read reviews of iPrimus.

Exetel and iPrimus NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Everyday (NBN) (Month by month)	$59.95 $49.95 for first 0 months	$59.95	25 Mb/s	Unlim	Contact

Exetel and iPrimus NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Extra Value (NBN) (Month by month)	$69.95 $53.95 for first 6 months	$65.95	50 Mb/s	Unlim	Contact
iPrimus	Standard Plus (NBN) (Month by month)	$75 $50 for first 1 months	$73.96	50 Mb/s	Unlim	Contact

Exetel and iPrimus Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Exetel	Family (NBN) (Month by month)	$84.95 $68.95 for first 6 months	$80.95	100 Mb/s	Unlim	Contact
iPrimus	Premium (NBN) (Month by month)	$90 $65 for first 1 months	$88.96	95 Mb/s	Unlim	Contact
Exetel	Power home (NBN) (Month by month)	$94.95 $77.95 for first 6 months	$90.7	100 Mb/s	Unlim	Contact
iPrimus	Home Superfast (NBN) (Month by month)	$115 $90 for first 1 months	$113.96	200 Mb/s	Unlim	Contact
Exetel	Superfast (NBN) (Month by month)	$119.95 $99.95 for first 6 months	$114.95	250 Mb/s	Unlim	Contact
Exetel	Lightspeed (NBN) (Month by month)	$139.95 $119.95 for first 6 months	$134.95	500 Mb/s	Unlim	Contact
iPrimus	Home Ultrafast (NBN) (Month by month)	$145 $125 for first 1 months	$144.17	1000 Mb/s	Unlim	Contact

Summary of Exetel and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Exetel rates higher overall than iPrimus does.
• Recommended: Exetel is more highly recommended than iPrimus.
• Reliability: Exetel rates higher for reliability than iPrimus does.
• Customer Service: Exetel rates higher for customer service than iPrimus does.
• Value for Money: Exetel rates higher for value for money than iPrimus does.
• Technical Support: Exetel rates higher for technical support than iPrimus does.

How to decide between Exetel and iPrimus? - next steps

• Read reviews of Exetel and iPrimus to see what people think of these companies
• Read our detailed information on Exetel and iPrimus to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Exetel and iPrimus
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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