iinet vs Superloop - Which is the best broadband internet provider?
iinet and Superloop are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Superloop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iinet | Superloop |
|---|---|---|
| About |
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. |
Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. |
| Overall Rating |
3.8
iinet has a overall rating of 3.8 out of 5 based on 9 reviews over the last 24 months. iinet is a good broadband internet provider according to reviews submitted to this site. |
4.4
Superloop has an overall rating of 4.4 out of 5 based on 12 reviews over the last 24 months. Superloop is a very good broadband internet provider according to reviews submitted to this site. |
| Recommended | 67% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. | 92% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. |
| Reliability |
3.4 iinet's reliability is rated as ok by users who have submitted reviews to this site. iinet has an overall rating of 3.4 out of 5 for reliability. |
4.6 Superloop's reliability is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.6 out of 5 for reliability. |
| Customer Service |
3.7 iinet's customer service is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.7 out of 5 for customer service. |
4.3 Superloop's customer service is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for customer service. |
| Value for Money |
4.2 iinet is rated as very good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 4.2 out of 5 for value for money. |
4.3 Superloop is rated as very good for value for money by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for value for money. |
| Technical Support |
3.8 iinet's technical support is rated as good by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for technical support. |
4.5 Superloop's technical support is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.5 out of 5 for technical support. |
| Australian based technical support | No, iinet uses a mix of Australian based and overseas call centres for technical support. | Yes, Superloop does have Australian based technical support. |
| Call Centre Location | iinet uses call centres based in Australia, Philippines and South Africa. | Superloop uses call centres based in Australia. |
| Services Offered | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. | Superloop offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $69.99 per month. |
Superloop - Home Basic: 25Mbps, unlimited data for $59.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $74.99 per month. |
Superloop - Home Standard: 50Mbps, unlimited data for $69.95 per month. |
| Cost of wireless broadband plan |
iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details | iinet's phone number is: 13 19 17 and website is: iinet.net.au | Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
| Read Reviews | Read reviews of iinet. | Read reviews of Superloop. |
iinet and Superloop NBN25 plans (25Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Home Basic (NBN) (Month by month) |
$59.95
$49.95 for first 6 months |
$57.45 | 25 Mb/s | Unlim | |
|
|
NBN25 (NBN) (Month by month) |
$69.99 | $69.99 | 25 Mb/s | Unlim |
iinet and Superloop NBN50 plans (50Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
Home Standard (NBN) (Month by month) |
$69.95
$54.95 for first 6 months |
$66.2 | 50 Mb/s | Unlim | |
|
|
NBN50 (NBN) (Month by month) |
$74.99 | $74.99 | 50 Mb/s | Unlim |
iinet and Superloop Ultrafast plans (>100Mbps download speed)
| Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
|---|---|---|---|---|---|---|
|
|
NBN25 30/120 GB (NBN - Satellite) (Month by month) |
$44.99 | $44.99 | 150 Mb/s | 25 GB | |
|
|
NBN25 45/155 GB (NBN - Satellite) (Month by month) |
$54.99 | $54.99 | 200 Mb/s | 25 GB | |
|
|
NBN25 60/190 GB (NBN - Satellite) (Month by month) |
$64.99 | $64.99 | 250 Mb/s | 25 GB | |
|
|
Home Fast (NBN) (Month by month) |
$84.95
$69.95 for first 6 months |
$81.2 | 95 Mb/s | Unlim | |
|
|
Home Fast 40 (NBN) (Month by month) |
$94.95
$79.95 for first 6 months |
$91.2 | 95 Mb/s | Unlim | |
|
|
NBN100 (NBN) (Month by month) |
$99.99
$89.99 for first 12 months |
$94.99 | 90 Mb/s | Unlim | |
|
|
Home Superfast (NBN) (Month by month) |
$119.95
$99.95 for first 6 months |
$114.95 | 240 Mb/s | Unlim | |
|
|
Superfast (NBN) (Month by month) |
$129.99
$99.99 for first 6 months |
$122.49 | 210 Mb/s | Unlim | |
|
|
Home Ultrafast (NBN) (Month by month) |
$139.95
$119.95 for first 6 months |
$134.95 | 500 Mb/s | 3000 GB | |
|
|
Ultrafast (NBN) (Month by month) |
$149.99
$119.99 for first 6 months |
$142.49 | 450 Mb/s | Unlim |
Summary of iinet and Superloop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop rates higher overall than iinet does.
- Recommended: Superloop is more highly recommended than iinet.
- Reliability: Superloop rates higher for reliability than iinet does.
- Customer Service: Superloop rates higher for customer service than iinet does.
- Value for Money: iinet and Superloop have pretty similar ratings in terms of value for money.
- Technical Support: Superloop rates higher for technical support than iinet does.
How to decide between iinet and Superloop? - next steps
- Read reviews of iinet and Superloop to see what people think of these companies
- Read our detailed information on iinet and Superloop to answer all your questions and help you make an informed decision.
- Visit the website of each company and do some of your own research - iinet and Superloop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
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