iinet vs Superloop - Which is the best broadband internet provider?

iinet and Superloop are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Superloop internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria iinet Superloop
About iinet broadband NBN, wireless and adsl internet reviews and plan comparisons
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.
Superloop broadband NBN, wireless and adsl internet reviews and plan comparisons
Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks.
Overall Rating 4.2
iinet has a overall rating of 4.2 out of 5 based on 29 reviews over the last 24 months.
iinet is a very good broadband internet provider according to reviews submitted to this site.
4.4
Superloop has an overall rating of 4.4 out of 5 based on 24 reviews over the last 24 months.
Superloop is a very good broadband internet provider according to reviews submitted to this site.
Recommended 79% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. 96% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider.
Reliability 4.2
iinet's reliability is rated as very good by users who have submitted reviews to this site. iinet has an overall rating of 4.2 out of 5 for reliability.
4.5
Superloop's reliability is rated as excellent by users who have submitted reviews to this site. Superloop has an overall rating of 4.5 out of 5 for reliability.
Customer Service 4.3
iinet's customer service is rated as very good by users who have submitted reviews to this site. iinet has an overall rating of 4.3 out of 5 for customer service.
4.4
Superloop's customer service is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.4 out of 5 for customer service.
Value for Money 4
iinet is rated as very good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 4 out of 5 for value for money.
4.5
Superloop is rated as excellent for value for money by users who have submitted reviews to this site. Superloop has an overall rating of 4.5 out of 5 for value for money.
Technical Support 4.4
iinet's technical support is rated as very good by users who have submitted reviews to this site. iinet has an overall rating of 4.4 out of 5 for technical support.
4.3
Superloop's technical support is rated as very good by users who have submitted reviews to this site. Superloop has an overall rating of 4.3 out of 5 for technical support.
Australian based technical support No, iinet uses a mix of Australian based and overseas call centres for technical support. Yes, Superloop does have Australian based technical support.
Call Centre Location iinet uses call centres based in Australia, Philippines and South Africa. Superloop uses call centres based in Australia.
Services Offered iinet offers a range of broadband and internet related services including NBN and 5G internet plans. Superloop offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $69.99 per month.
Superloop - Home Basic: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $74.99 per month.
Superloop - Home Standard: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details iinet's phone number is: 13 19 17 and website is: iinet.net.au Superloop's phone number is: 1800 10 12 10 and website is: superloop.com
Read Reviews Read reviews of iinet. Read reviews of Superloop.

iinet and Superloop NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Superloop broadband NBN reviews Superloop Home Basic
(NBN)
(Month by month)
$59.95
$49.95 for first 6 months
$57.45 25 Mb/s Unlim
iinet broadband NBN reviews iinet NBN25
(NBN)
(Month by month)
$69.99 $69.99 25 Mb/s Unlim

iinet and Superloop NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Superloop broadband NBN reviews Superloop Home Standard
(NBN)
(Month by month)
$69.95
$54.95 for first 6 months
$66.2 50 Mb/s Unlim
iinet broadband NBN reviews iinet NBN50
(NBN)
(Month by month)
$74.99 $74.99 50 Mb/s Unlim

iinet and Superloop Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
iinet broadband NBN reviews iinet NBN25 30/120 GB
(NBN - Satellite)
(Month by month)
$44.99 $44.99 150 Mb/s 25 GB
iinet broadband NBN reviews iinet NBN25 45/155 GB
(NBN - Satellite)
(Month by month)
$54.99 $54.99 200 Mb/s 25 GB
iinet broadband NBN reviews iinet NBN25 60/190 GB
(NBN - Satellite)
(Month by month)
$64.99 $64.99 250 Mb/s 25 GB
Superloop broadband NBN reviews Superloop Home Fast
(NBN)
(Month by month)
$84.95
$69.95 for first 6 months
$81.2 95 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Fast 40
(NBN)
(Month by month)
$94.95
$79.95 for first 6 months
$91.2 95 Mb/s Unlim
iinet broadband NBN reviews iinet NBN100
(NBN)
(Month by month)
$99.99
$89.99 for first 12 months
$94.99 90 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 240 Mb/s Unlim
iinet broadband NBN reviews iinet Superfast
(NBN)
(Month by month)
$129.99
$99.99 for first 6 months
$122.49 210 Mb/s Unlim
Superloop broadband NBN reviews Superloop Home Ultrafast
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s 3000 GB
iinet broadband NBN reviews iinet Ultrafast
(NBN)
(Month by month)
$149.99
$119.99 for first 6 months
$142.49 450 Mb/s Unlim

Summary of iinet and Superloop comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet and Superloop have pretty similiar ratings overall.
  • Recommended: Superloop is more highly recommended than iinet.
  • Reliability: Superloop rates higher for reliability than iinet does.
  • Customer Service: iinet and Superloop have pretty similar ratings for customer service.
  • Value for Money: Superloop rates higher for value for money than iinet does.
  • Technical Support: iinet and Superloop have pretty similar ratings in terms of technical support.

How to decide between iinet and Superloop? - next steps

  • Read reviews of iinet and Superloop to see what people think of these companies
  • Read our detailed information on iinet and Superloop to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - iinet and Superloop
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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