Internode vs OptusNet - Which is the best broadband internet provider?

Internode and OptusNet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Internode and OptusNet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Internode OptusNet
About Internode broadband NBN, wireless and adsl internet reviews and plan comparisons OptusNet broadband NBN, wireless and adsl internet reviews and plan comparisons
Internode is no longer signing up new customers and is redirecting people to iiNet. Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
Go to Internode Go to OptusNet
Overall Rating 3.9
Internode has a overall rating of 3.9 out of 5 based on 8 reviews.
Internode is a good broadband internet provider according to our users.
3.7
OptusNet has an overall rating of 3.7 out of 5 based on 19 reviews.
OptusNet is a good broadband internet provider according to our users.
Recommended 63% of people who have written reviews on this site would recommend Internode to their friends as a broadband internet provider. 68% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.
Reliability 3.4
Internode's reliability is rated as ok by our users. Internode has an overall rating of 3.4 out of 5 for reliability.
4.1
OptusNet's reliability is rated as very good by our users. OptusNet has an overall rating of 4.1 out of 5 for reliability.
Customer Service 3.9
Internode's customer service is rated as good by our users. Internode has an overall rating of 3.9 out of 5 for customer service.
3.4
OptusNet's customer service is rated as ok by our users. OptusNet has an overall rating of 3.4 out of 5 for customer service.
Value for Money 4.4
Internode is rated as very good for value for money by our users. Internode has an overall rating of 4.4 out of 5 for value for money.
3.9
OptusNet is rated as good for value for money by our users. OptusNet has an overall rating of 3.9 out of 5 for value for money.
Technical Support 3.9
Internode's technical support is rated as good by our users. Internode has an overall rating of 3.9 out of 5 for technical support.
3.5
OptusNet's technical support is rated as good by our users. OptusNet has an overall rating of 3.5 out of 5 for technical support.
Australian based technical support No, Internode uses a mix of Australian based and overseas call centres for technical support. No, OptusNet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Internode uses call centres based in Australia and South Africa. OptusNet uses call centres based in Australia, India and Phillipines.
Services Offered Internode offers a range of broadband and internet related services including internet plans. OptusNet offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data
Cost of wireless broadband plan OptusNet - Everday 5G (5G): 50Mbps, unlimited data for $69 per month.
Contact Details Internode's phone number is:
13 66 33
and website is:
internode.on.net
OptusNet's phone number is:
1300 300 693
and website is:
optus.com.au
Read Reviews Read reviews of Internode. Read reviews of OptusNet.
Go to Internode Go to OptusNet

Internode and OptusNet NBN25 plans (25Mbps download speed)


Internode and OptusNet NBN50 plans (50Mbps download speed)

Internode broadband NBN reviews
NBN50
NBN
47 Mb/s
Unlimited data
$89.99/mth Go to site

Internode and OptusNet Ultrafast plans (>100Mbps download speed)

OptusNet broadband NBN reviews
Everyday Fast
NBN
100 Mb/s
Unlimited data
$99/mth
$89 for first 6 months
Go to site
OptusNet broadband NBN reviews
Family Entertainer Fast
NBN
100 Mb/s
Unlimited data
$120/mth
$110 for first 6 months
Go to site

Summary of Internode and OptusNet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Internode and OptusNet have pretty similiar ratings overall.
  • Recommended: OptusNet is more highly recommended than Internode.
  • Reliability: OptusNet rates higher for reliability than Internode does.
  • Customer Service: Internode rates higher for customer service than OptusNet does.
  • Value for Money: Internode rates higher for value for money than OptusNet does.
  • Technical Support: Internode rates higher for technical support than OptusNet does.

How to decide between Internode and OptusNet? - next steps

  • Read reviews of Internode and OptusNet to see what people think of these companies
  • Read our detailed information on Internode and OptusNet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Internode and OptusNet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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