Mate vs Southern Phone - Which is the best broadband internet provider?

Mate and Southern Phone are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Southern Phone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Mate Southern Phone
About Mate broadband NBN, wireless and adsl internet reviews and plan comparisons
Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
Southern Phone broadband NBN, wireless and adsl internet reviews and plan comparisons
Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.
Overall Rating 3.8
Mate has a overall rating of 3.8 out of 5 based on 14 reviews over the last 24 months.
Mate is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 71% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.6
Mate's reliability is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.6 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.8
Mate's customer service is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.8 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.9
Mate is rated as good for value for money by users who have submitted reviews to this site. Mate has an overall rating of 3.9 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.9
Mate's technical support is rated as good by users who have submitted reviews to this site. Mate has an overall rating of 3.9 out of 5 for technical support.
[Not enough reviews]
Australian based technical support Yes, Mate does have Australian based technical support. [Not enough reviews]
Call Centre Location Mate uses call centres based in Australia. [Not enough reviews]
Services Offered Mate offers a range of broadband and internet related services including NBN internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Southern Phone - Basic: 25Mbps, unlimited data for $65 per month.
Cost of 50Mbps NBN Plan with unlimited data Mate - Best Mates: 42Mbps, unlimited data for $69 per month.
Southern Phone - Standard: 49Mbps, unlimited data for $75 per month.
Cost of wireless broadband plan Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $50 per month.
Contact Details Mate's phone number is: 13 14 13 and website is: letsbemates.com.au Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au
Read Reviews Read reviews of Mate. Read reviews of Southern Phone.

Mate and Southern Phone NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Southern Phone broadband NBN reviews Southern Phone Satellite X Small
(NBN - Satellite)
(Month by month)
$55 $55 25 Mb/s 50 GB
Mate broadband NBN reviews Mate Great Mates
(NBN)
(Month by month)
$59 $59 19 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Basic
(NBN)
(Month by month)
$65
$55 for first 6 months
$62.5 25 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Satellite Small
(NBN - Satellite)
(Month by month)
$70 $70 25 Mb/s 100 GB
Southern Phone broadband NBN reviews Southern Phone Satellite Medium
(NBN - Satellite)
(Month by month)
$130 $130 25 Mb/s 200 GB
Southern Phone broadband NBN reviews Southern Phone Satellite Large
(NBN - Satellite)
(Month by month)
$190 $190 25 Mb/s 300 GB

Mate and Southern Phone NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Mate broadband NBN reviews Mate Best Mates
(NBN)
(Month by month)
$69 $69 42 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Standard
(NBN)
(Month by month)
$75
$65 for first 6 months
$72.5 49 Mb/s Unlim

Mate and Southern Phone Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Southern Phone broadband NBN reviews Southern Phone Fast
(NBN)
(Month by month)
$85
$75 for first 6 months
$82.5 96 Mb/s Unlim
Mate broadband NBN reviews Mate Elite Mates
(NBN)
(Month by month)
$99 $99 208 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Super Fast
(NBN)
(Month by month)
$115
$95 for first 6 months
$110 250 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Ultrafast
(NBN)
(Month by month)
$135
$105 for first 6 months
$127.5 1000 Mb/s Unlim

Summary of Mate and Southern Phone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Southern Phone rates higher overall than Mate does.
  • Recommended: Mate and Southern Phone are recommended about the same.
  • Reliability: Mate rates higher for reliability than Southern Phone does.
  • Customer Service: Southern Phone rates higher for customer service than Mate does.
  • Value for Money: Southern Phone rates higher for value for money than Mate does.
  • Technical Support: Southern Phone rates higher for technical support than Mate does.

How to decide between Mate and Southern Phone? - next steps

  • Read reviews of Mate and Southern Phone to see what people think of these companies
  • Read our detailed information on Mate and Southern Phone to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Mate and Southern Phone
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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