Mate vs Start Broadband - Which is the best broadband internet provider?

Mate and Start Broadband are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Mate and Start Broadband internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Mate Start Broadband
About Mate broadband NBN, wireless and adsl internet reviews and plan comparisons
Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
Start Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Start Broadband is an Australian owned broadband provider that is on a mission to provide great service but also give back to the community.
Overall Rating 3.1
Mate has a overall rating of 3.1 out of 5 based on 6 reviews over the last 12 months.
Mate is an ok broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 50% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider. [Not enough reviews]
Reliability 2.8
Mate's reliability is rated as ok by users who have submitted reviews to this site. Mate has an overall rating of 2.8 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.2
Mate's customer service is rated as ok by users who have submitted reviews to this site. Mate has an overall rating of 3.2 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.3
Mate is rated as ok for value for money by users who have submitted reviews to this site. Mate has an overall rating of 3.3 out of 5 for value for money.
[Not enough reviews]
Technical Support 3
Mate's technical support is rated as ok by users who have submitted reviews to this site. Mate has an overall rating of 3 out of 5 for technical support.
[Not enough reviews]
Australian based technical support Yes, Mate does have Australian based technical support. [Not enough reviews]
Call Centre Location Mate uses call centres based in Australia. [Not enough reviews]
Services Offered Mate offers a range of broadband and internet related services including NBN internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data Mate - Best Mates: 42Mbps, unlimited data for $69 per month.
Start Broadband - Fast: 50Mbps, unlimited data for $85 per month.
Cost of wireless broadband plan
Contact Details Mate's phone number is: 13 14 13 and website is: letsbemates.com.au Start Broadband's phone number is: 1300 475 155 and website is: startbroadband.com.au
Read Reviews Read reviews of Mate. Read reviews of Start Broadband.

Mate and Start Broadband NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Mate broadband NBN reviews Mate Great Mates
(NBN)
(Month by month)
$59 $59 19 Mb/s Unlim

Mate and Start Broadband NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Mate broadband NBN reviews Mate Best Mates
(NBN)
(Month by month)
$69 $69 42 Mb/s Unlim
Start Broadband broadband NBN reviews Start Broadband Fast
(NBN)
(Month by month)
$85 $85 50 Mb/s Unlim

Mate and Start Broadband Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Mate broadband NBN reviews Mate Elite Mates
(NBN)
(Month by month)
$99 $99 208 Mb/s Unlim
Start Broadband broadband NBN reviews Start Broadband Superfast
(NBN)
(Month by month)
$99 $99 100 Mb/s Unlim

Summary of Mate and Start Broadband comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Mate rates higher overall than Start Broadband does.
  • Recommended: Mate is more highly recommended than Start Broadband.
  • Reliability: Mate rates higher for reliability than Start Broadband does.
  • Customer Service: Mate rates higher for customer service than Start Broadband does.
  • Value for Money: Mate rates higher for value for money than Start Broadband does.
  • Technical Support: Mate rates higher for technical support than Start Broadband does.

How to decide between Mate and Start Broadband? - next steps

  • Read reviews of Mate and Start Broadband to see what people think of these companies
  • Read our detailed information on Mate and Start Broadband to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Mate and Start Broadband
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.