More vs Southern Phone - Which is the best NBN internet provider?
Southern Phone is a community-owned provider offering some of the cheapest NBN plans, often appealing to those prioritising budget and basic connectivity. More, on the other hand, is part of the Commonwealth Bank group, generally positioning itself with slightly higher prices but often bundling other perks. Reviews suggest Southern Phone is a no-frills option, while More tends to suit customers looking for a more integrated service.
NBN plans from $78.00/mth · Partner
More and Southern Phone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of More and Southern Phone internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | More | Southern Phone |
|---|---|---|
| About |
Partner |
 |
| More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson, the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia. | |
| Go to More | Go to Southern Phone | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
More - Value: 25Mbps, unlimited data for $78 per month. |
Southern Phone - Satellite Small: 25Mbps, unlimited data for $55 per month. Southern Phone - Basic: 25Mbps, unlimited data for $59 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $95 per month. |
Southern Phone - Satellite Medium: 50Mbps, unlimited data for $70 per month. Southern Phone - Standard: 50Mbps, unlimited data for $79 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $60 per month. |
| Contact Details |
More's phone number is: 1800 733 368 and website is: more.com.au |
Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au |
| Read Reviews | Read reviews of More. | Read reviews of Southern Phone. |
| Go to More | Go to Southern Phone |
More and Southern Phone NBN25 plans (25Mbps download speed)
|
Satellite Small
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$55/mth | Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth
$45 for first 12 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth | Go to site |
More and Southern Phone NBN50 plans (50Mbps download speed)
|
|
Satellite Medium
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
|
Standard
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Standard
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79/mth
$59 for first 12 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
More and Southern Phone Ultrafast plans (>100Mbps download speed)
|
|
Fast X
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Fast X
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Satellite Large
NBN - Sky Muster
100 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$95/mth
$85 for first 12 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$129/mth | Go to site |
Summary of More and Southern Phone comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than Southern Phone does.
- Recommended: More is more highly recommended than Southern Phone.
- Reliability: More rates higher for reliability than Southern Phone does.
- Customer Service: More rates higher for customer service than Southern Phone does.
- Value for Money: More rates higher for value for money than Southern Phone does.
- Technical Support: More rates higher for technical support than Southern Phone does.
How to decide between More and Southern Phone? - next steps
- Read reviews of More and Southern Phone to see what people think of these companies
- Visit the website of each company and do some of your own research - More and Southern Phone
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about More vs Southern Phone
Is More better than Southern Phone?
Both More and Southern Phone have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, More or Southern Phone?
More's cheapest NBN50 plan is the Value Plus at $95/month ongoing. Southern Phone's cheapest NBN50 plan is the Standard at $59/month intro for 12 months, then $79/month. Southern Phone is cheaper on the ongoing price after any intro period ends.
Which has better customer service, More or Southern Phone?
More scores 5.0 out of 5 on customer service vs Southern Phone's 3.7, based on verified reviews on Oz Broadband Reviews. If onshore support matters, More's call centre is based in Australia and Southern Phone's is based in Australia.
What plans do More and Southern Phone offer?
More offers 4 NBN plans and 3 wireless plans. Southern Phone offers 12 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are More and Southern Phone's call centres?
More's customer support is based in Australia. Southern Phone's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from More to Southern Phone (or Southern Phone to More)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About More
Signed up to More NBN due to a Commonwealth Bank discount offer (35% off my bill). Connection has been stable and reliable, and speeds are as advertised.…
About Southern Phone
Cost of NBN has increased. Not happy.
You get what you pay for. Customer service is ok once you get onto somebody. However, the whole online account platform is difficult to navigate. Had a…
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