OptusNet and iinet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of OptusNet and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | OptusNet | iinet |
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About |
![]() Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans. |
![]() iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company. |
Overall Rating |
3.8
OptusNet has a overall rating of 3.8 out of 5 based on 16 reviews over the last 12 months. OptusNet is a good broadband internet provider according to reviews submitted to this site. |
4.3
iinet has an overall rating of 4.3 out of 5 based on 11 reviews over the last 12 months. iinet is a very good broadband internet provider according to reviews submitted to this site. |
Recommended | 69% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. | 91% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
Reliability |
4 OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability. |
4.5 iinet's reliability is rated as excellent by users who have submitted reviews to this site. iinet has an overall rating of 4.5 out of 5 for reliability. |
Customer Service |
3.5 OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for customer service. |
4.5 iinet's customer service is rated as excellent by users who have submitted reviews to this site. iinet has an overall rating of 4.5 out of 5 for customer service. |
Value for Money |
3.9 OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money. |
3.8 iinet is rated as good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 3.8 out of 5 for value for money. |
Technical Support |
3.6 OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for technical support. |
4.5 iinet's technical support is rated as excellent by users who have submitted reviews to this site. iinet has an overall rating of 4.5 out of 5 for technical support. |
Australian based technical support | No, OptusNet uses a mix of Australian based and overseas call centres for technical support. | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | OptusNet uses call centres based in Australia, India and Phillipines. | iinet uses call centres based in Australia, Philippines and South Africa. |
Services Offered | OptusNet offers a range of broadband and internet related services including internet plans. | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $69.99 per month. |
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Cost of 50Mbps NBN Plan with unlimited data |
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month. |
iinet - NBN50: 50Mbps, unlimited data for $74.99 per month. |
Cost of wireless broadband plan |
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month. |
iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
Contact Details | OptusNet's phone number is: 1300 300 693 and website is: optus.com.au | iinet's phone number is: 13 19 17 and website is: iinet.net.au |
Read Reviews | Read reviews of OptusNet. | Read reviews of iinet. |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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NBN25 (NBN) (Month by month) |
$69.99 | $69.99 | 25 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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NBN50 (NBN) (Month by month) |
$74.99 | $74.99 | 50 Mb/s | Unlim | |
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Everyday (NBN) (Month by month) |
$79 | $79 | 50 Mb/s | Unlim | |
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Family Entertainer (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 50 Mb/s | Unlim |
Company | Plan Name |
Monthly Cost |
Avg Monthly Cost (2 years) |
Typical Evening Speed | Quota | |
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NBN25 30/120 GB (NBN - Satellite) (Month by month) |
$44.99 | $44.99 | 150 Mb/s | 25 GB | |
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NBN25 45/155 GB (NBN - Satellite) (Month by month) |
$54.99 | $54.99 | 200 Mb/s | 25 GB | |
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NBN25 60/190 GB (NBN - Satellite) (Month by month) |
$64.99 | $64.99 | 250 Mb/s | 25 GB | |
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Everyday Fast (NBN) (Month by month) |
$99
$89 for first 6 months |
$96.5 | 100 Mb/s | Unlim | |
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NBN100 (NBN) (Month by month) |
$99.99
$89.99 for first 12 months |
$94.99 | 90 Mb/s | Unlim | |
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Family Entertainer Fast (NBN) (Month by month) |
$119
$109 for first 6 months |
$116.5 | 100 Mb/s | Unlim | |
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Superfast (NBN) (Month by month) |
$129.99
$99.99 for first 6 months |
$122.49 | 210 Mb/s | Unlim | |
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Ultrafast (NBN) (Month by month) |
$149.99
$119.99 for first 6 months |
$142.49 | 450 Mb/s | Unlim |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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