OptusNet vs Tangerine - Which is the best broadband internet provider?

OptusNet and Tangerine are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of OptusNet and Tangerine internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria OptusNet Tangerine
About OptusNet broadband NBN, wireless and adsl internet reviews and plan comparisons
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.
Overall Rating 3.8
OptusNet has a overall rating of 3.8 out of 5 based on 16 reviews over the last 12 months.
OptusNet is a good broadband internet provider according to reviews submitted to this site.
4.1
Tangerine has an overall rating of 4.1 out of 5 based on 6 reviews over the last 12 months.
Tangerine is a very good broadband internet provider according to reviews submitted to this site.
Recommended 69% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider. 83% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.
Reliability 4
OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability.
4
Tangerine's reliability is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for reliability.
Customer Service 3.5
OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for customer service.
4.3
Tangerine's customer service is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.3 out of 5 for customer service.
Value for Money 3.9
OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money.
4
Tangerine is rated as very good for value for money by users who have submitted reviews to this site. Tangerine has an overall rating of 4 out of 5 for value for money.
Technical Support 3.6
OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for technical support.
4.2
Tangerine's technical support is rated as very good by users who have submitted reviews to this site. Tangerine has an overall rating of 4.2 out of 5 for technical support.
Australian based technical support No, OptusNet uses a mix of Australian based and overseas call centres for technical support. No, Tangerine uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location OptusNet uses call centres based in Australia, India and Phillipines. Tangerine uses call centres based in Australia and Phillipines.
Services Offered OptusNet offers a range of broadband and internet related services including internet plans. Tangerine offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Tangerine - Standard: 25Mbps, unlimited data for $59.9 per month.
Cost of 50Mbps NBN Plan with unlimited data OptusNet - Everyday: 50Mbps, unlimited data for $79 per month.
OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month.
Tangerine - XL Speed Boost: 50Mbps, unlimited data for $69.9 per month.
Cost of wireless broadband plan OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month.
Contact Details OptusNet's phone number is: 1300 300 693 and website is: optus.com.au Tangerine's phone number is: and website is: tangerinetelecom.com.au
Read Reviews Read reviews of OptusNet. Read reviews of Tangerine.

OptusNet and Tangerine NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine Standard
(NBN)
(Month by month)
$59.9
$44.9 for first 6 months
$56.15 25 Mb/s Unlim

OptusNet and Tangerine NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine XL Speed Boost
(NBN)
(Month by month)
$69.9
$54.9 for first 6 months
$66.15 50 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Everyday
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Family Entertainer
(NBN)
(Month by month)
$99
$89 for first 6 months
$96.5 50 Mb/s Unlim

OptusNet and Tangerine Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Tangerine broadband NBN reviews Tangerine XXL Speed Boost
(NBN)
(Month by month)
$89.9
$69.9 for first 6 months
$84.9 92 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Everyday Fast
(NBN)
(Month by month)
$99
$89 for first 6 months
$96.5 100 Mb/s Unlim
Tangerine broadband NBN reviews Tangerine XXXL Speed Boost
(NBN)
(Month by month)
$109.9
$89.9 for first 6 months
$104.9 205 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Family Entertainer Fast
(NBN)
(Month by month)
$119
$109 for first 6 months
$116.5 100 Mb/s Unlim

Summary of OptusNet and Tangerine comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Tangerine rates higher overall than OptusNet does.
  • Recommended: Tangerine is more highly recommended than OptusNet.
  • Reliability: OptusNet and Tangerine have pretty similar ratings for reliability.
  • Customer Service: Tangerine rates higher for customer service than OptusNet does.
  • Value for Money: OptusNet and Tangerine have pretty similar ratings in terms of value for money.
  • Technical Support: Tangerine rates higher for technical support than OptusNet does.

How to decide between OptusNet and Tangerine? - next steps

  • Read reviews of OptusNet and Tangerine to see what people think of these companies
  • Read our detailed information on OptusNet and Tangerine to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - OptusNet and Tangerine
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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