Pentanet vs Southern Phone - Which is the best NBN internet provider?
Southern Phone is a government-owned regional specialist, often praised in reviews for its no-frills, budget-friendly plans and community focus. Pentanet, on the other hand, is a Perth-based outfit known for its premium, higher-speed offerings and a strong reputation for customer service, particularly among gamers and power users. This comparison digs into whether you value a cheaper, reliable connection from Southern Phone or the performance and support Pentanet provides.
Pentanet and Southern Phone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Pentanet and Southern Phone internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Pentanet | Southern Phone |
|---|---|---|
| About |
|
 |
| Pentanet is a Perth based ISP focused on Western Australia. Alongside nbn plans it runs its own fixed wireless network across the Perth metro area, which means addresses inside its footprint can sidestep FTTN copper entirely and pull faster speeds. Pentanet also offers Opticomm and 5G home internet. The brand has built a reputation locally for gamers and households after low latency. | Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia. | |
| Go to Pentanet | Go to Southern Phone | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Pentanet - nbn 25/10: 25Mbps, unlimited data for $79 per month. |
Southern Phone - Satellite Small: 25Mbps, unlimited data for $55 per month. Southern Phone - Basic: 25Mbps, unlimited data for $59 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Pentanet - nbn 50/20: 50Mbps, unlimited data for $89 per month. |
Southern Phone - Satellite Medium: 50Mbps, unlimited data for $70 per month. Southern Phone - Standard: 50Mbps, unlimited data for $79 per month. |
| Cost of wireless broadband plan |
Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $60 per month. |
|
| Contact Details |
Pentanet's phone number is: 08 6189 7100 and website is: pentanet.com.au |
Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au |
| Read Reviews | Read reviews of Pentanet. | Read reviews of Southern Phone. |
| Go to Pentanet | Go to Southern Phone |
Pentanet and Southern Phone NBN25 plans (25Mbps download speed)
|
Satellite Small
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$55/mth | Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth
$45 for first 12 months |
Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$59/mth | Go to site |
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
Pentanet and Southern Phone NBN50 plans (50Mbps download speed)
|
|
Satellite Medium
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
|
Standard
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Standard
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$79/mth
$59 for first 12 months |
Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$97/mth | Go to site |
Pentanet and Southern Phone Ultrafast plans (>100Mbps download speed)
|
|
Fast X
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
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Fast X
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$76 for first 6 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$76 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
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Ultrafast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$95/mth
$85 for first 12 months |
Go to site |
|
|
Satellite Large
NBN - Sky Muster
100 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Power
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$99/mth
$49.5 for first 6 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
Performance
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$109/mth
$54.5 for first 6 months |
Go to site |
|
|
nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$109/mth
$87.2 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$115/mth
$92 for first 6 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth
$95.2 for first 6 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth
$103.2 for first 6 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$129/mth
$103.2 for first 6 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$139/mth
$111.2 for first 6 months |
Go to site |
Summary of Pentanet and Southern Phone comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Southern Phone rates higher overall than Pentanet does.
- Recommended: Southern Phone is more highly recommended than Pentanet.
- Reliability: Southern Phone rates higher for reliability than Pentanet does.
- Customer Service: Southern Phone rates higher for customer service than Pentanet does.
- Value for Money: Southern Phone rates higher for value for money than Pentanet does.
- Technical Support: Southern Phone rates higher for technical support than Pentanet does.
How to decide between Pentanet and Southern Phone? - next steps
- Read reviews of Pentanet and Southern Phone to see what people think of these companies
- Visit the website of each company and do some of your own research - Pentanet and Southern Phone
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Pentanet vs Southern Phone
Is Pentanet better than Southern Phone?
Both Pentanet and Southern Phone have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Pentanet or Southern Phone?
Pentanet's cheapest NBN50 plan is the nbn 50/20 at $89/month ongoing. Southern Phone's cheapest NBN50 plan is the Standard at $59/month intro for 12 months, then $79/month. Southern Phone is cheaper on the ongoing price after any intro period ends.
What plans do Pentanet and Southern Phone offer?
Pentanet offers 17 NBN plans. Southern Phone offers 12 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Pentanet and Southern Phone's call centres?
Pentanet's customer support is based in Perth. Southern Phone's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Pentanet to Southern Phone (or Southern Phone to Pentanet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Southern Phone
Cost of NBN has increased. Not happy.
You get what you pay for. Customer service is ok once you get onto somebody. However, the whole online account platform is difficult to navigate. Had a…
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