Starlink vs iinet: Which is the best NBN provider?
Updated 29 August 2026. Plan prices on this page pull live from our database. Ratings are from 16 first-person reviewer ratings (Starlink 8, iinet 8).
Starlink and iinet offer very different broadband experiences, with Starlink providing reliable and fast internet, particularly for those in rural and remote areas where other options struggle. On the other hand, iinet is a more traditional NBN provider, often praised for its competitive pricing and stable connections. While Starlink is generally the more affordable option for entry level NBN plans, iinet costs more at that tier. Starlink customers frequently highlight ease of setup and strong performance, while iinet users appreciate its value and consistent service.
Starlink and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Starlink | iinet |
|---|---|---|
| About |
 |
 |
| Go to Starlink | Go to iinet | |
| Overall Rating |
4.4
Starlink has a overall rating of 4.4 out of 5 based on 8 reviews. Starlink is a very good broadband internet provider according to our users. |
4
iinet has an overall rating of 4 out of 5 based on 8 reviews. iinet is a very good broadband internet provider according to our users. |
| Recommended | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. | 88% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability |
4.5 Starlink's reliability is rated as excellent by our users. Starlink has an overall rating of 4.5 out of 5 for reliability. |
4 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4 out of 5 for reliability. |
| Customer Service |
4.4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for customer service. |
4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
4.1 Starlink is rated as very good for value for money by our users. Starlink has an overall rating of 4.1 out of 5 for value for money. |
4 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
4.4 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for technical support. |
4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | No, Starlink uses a mix of Australian based and overseas call centres for technical support. | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Starlink uses call centres based in . | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | Starlink offers a range of broadband and internet related services including internet plans. | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
|
| Cost of wireless broadband plan |
iinet - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
Starlink's phone number is: and website is: starlink.com |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of Starlink. | Read reviews of iinet. |
| Go to Starlink | Go to iinet |
Starlink and iinet NBN25 plans (25Mbps download speed)
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
Starlink and iinet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
Starlink and iinet Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
Summary of Starlink and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than iinet does.
- Recommended: Starlink is more highly recommended than iinet.
- Reliability: Starlink rates higher for reliability than iinet does.
- Customer Service: Starlink rates higher for customer service than iinet does.
- Value for Money: Starlink and iinet have pretty similar ratings in terms of value for money.
- Technical Support: Starlink rates higher for technical support than iinet does.
How to decide between Starlink and iinet? - next steps
- Read reviews of Starlink and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - Starlink and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Starlink vs iinet
Is Starlink better than iinet?
On Oz Broadband Reviews Starlink rates 4.4 out of 5 from 8 reviews and iinet rates 4 from 8 reviews. On recommend-to-a-friend, 100% of Starlink reviewers said they'd recommend the provider, vs 88% for iinet. On individual metrics, Starlink wins on reliability (4.5 vs 4.0) and customer service (4.4 vs 4.0) and tech support (4.4 vs 4.1). Read the full reviews above to form your own view.
Which has better customer service, Starlink or iinet?
Starlink scores 4.4 out of 5 on customer service vs iinet's 4.0, based on verified reviews on Oz Broadband Reviews.
What plans do Starlink and iinet offer?
Starlink offers 3 satellite plans. iinet offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Starlink to iinet (or iinet to Starlink)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
I'd be happy to return to Aussie Broadband once FTTP is available.
By far the best service I've ever used
About iinet
No loyalty bonus for being their bread and butter income. SAD
Good price, especially with the new customer offers. Find the connection to be slow at times though
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