vs Telstra - Which is the best NBN internet provider?

and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


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Criteria Telstra
About  broadband NBN, wireless and adsl internet reviews and plan comparisons Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Go to Go to Telstra
Overall Rating [Not enough reviews] 3.8
Telstra has an overall rating of 3.8 out of 5 based on 25 reviews.
Telstra is a good broadband internet provider according to our users.
Recommended [Not enough reviews] 80% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability [Not enough reviews] 4
Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for reliability.
Customer Service [Not enough reviews] 4
Telstra's customer service is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for customer service.
Value for Money [Not enough reviews] 3.3
Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.
Technical Support [Not enough reviews] 4
Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Telstra uses call centres based in .
Services Offered [Not enough reviews] Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data