Start Broadband vs TPG - Which is the best broadband internet provider?

Start Broadband and TPG are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Start Broadband and TPG internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Start Broadband TPG
About Start Broadband broadband NBN, wireless and adsl internet reviews and plan comparisons
Start Broadband is an Australian owned broadband provider that is on a mission to provide great service but also give back to the community.
TPG broadband NBN, wireless and adsl internet reviews and plan comparisons
TPG merged with Vodaphone in 2020 and also own iiNet.
Overall Rating [Not enough reviews] 4
TPG has an overall rating of 4 out of 5 based on 24 reviews over the last 12 months.
TPG is a very good broadband internet provider according to reviews submitted to this site.
Recommended [Not enough reviews] 79% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.
Reliability [Not enough reviews] 4.1
TPG's reliability is rated as very good by users who have submitted reviews to this site. TPG has an overall rating of 4.1 out of 5 for reliability.
Customer Service [Not enough reviews] 3.9
TPG's customer service is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for customer service.
Value for Money [Not enough reviews] 3.9
TPG is rated as good for value for money by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for value for money.
Technical Support [Not enough reviews] 3.9
TPG's technical support is rated as good by users who have submitted reviews to this site. TPG has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, TPG uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] TPG uses call centres based in Australia, India and Philippines.
Services Offered [Not enough reviews] TPG offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data TPG - NBN25: 22Mbps, unlimited data for $64.99 per month.
Cost of 50Mbps NBN Plan with unlimited data Start Broadband - Fast: 50Mbps, unlimited data for $85 per month.
TPG - NBN50: 48Mbps, unlimited data for $69.99 per month.
Cost of wireless broadband plan TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details Start Broadband's phone number is: 1300 475 155 and website is: startbroadband.com.au TPG's phone number is: 13 14 23 and website is: tpg.com.au
Read Reviews Read reviews of Start Broadband. Read reviews of TPG.

Start Broadband and TPG NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
TPG broadband NBN reviews TPG NBN25
(NBN)
(6 month contract)
$64.99 $64.99 22 Mb/s Unlim

Start Broadband and TPG NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
TPG broadband NBN reviews TPG NBN50
(NBN)
(6 month contract)
$69.99 $69.99 48 Mb/s Unlim
Start Broadband broadband NBN reviews Start Broadband Fast
(NBN)
(Month by month)
$85 $85 50 Mb/s Unlim

Start Broadband and TPG Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
TPG broadband NBN reviews TPG NBN100
(NBN)
(6 month contract)
$89.99
$79.99 for first 6 months
$87.49 95 Mb/s Unlim
Start Broadband broadband NBN reviews Start Broadband Superfast
(NBN)
(Month by month)
$99 $99 100 Mb/s Unlim

Summary of Start Broadband and TPG comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: TPG rates higher overall than Start Broadband does.
  • Recommended: TPG is more highly recommended than Start Broadband.
  • Reliability: TPG rates higher for reliability than Start Broadband does.
  • Customer Service: TPG rates higher for customer service than Start Broadband does.
  • Value for Money: TPG rates higher for value for money than Start Broadband does.
  • Technical Support: TPG rates higher for technical support than Start Broadband does.

How to decide between Start Broadband and TPG? - next steps

  • Read reviews of Start Broadband and TPG to see what people think of these companies
  • Read our detailed information on Start Broadband and TPG to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Start Broadband and TPG
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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