Superloop and Belong are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Belong internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | Superloop | Belong |
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About |
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Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. | Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | |
Go to Superloop | Go to Belong | |
Overall Rating |
4.4
Superloop has a overall rating of 4.4 out of 5 based on 19 reviews. Superloop is a very good broadband internet provider according to our users. |
3.4
Belong has an overall rating of 3.4 out of 5 based on 13 reviews. Belong is an ok broadband internet provider according to our users. |
Recommended | 95% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | 54% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. |
Reliability |
4.6 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.6 out of 5 for reliability. |
3.5 Belong's reliability is rated as good by our users. Belong has an overall rating of 3.5 out of 5 for reliability. |
Customer Service |
4.3 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.3 out of 5 for customer service. |
3.2 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.2 out of 5 for customer service. |
Value for Money |
4.3 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.3 out of 5 for value for money. |
3.9 Belong is rated as good for value for money by our users. Belong has an overall rating of 3.9 out of 5 for value for money. |
Technical Support |
4.4 Superloop's technical support is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for technical support. |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
Australian based technical support | Yes, Superloop does have Australian based technical support. | No, Belong uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | Superloop uses call centres based in Australia. | Belong uses call centres based in . |
Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | Belong offers a range of broadband and internet related services including NBN internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $69 per month. |
Belong - Starter: 25Mbps, unlimited data for $70 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Extra Value: 50Mbps, unlimited data for $81 per month. |
Belong - Standard Plus: 50Mbps, unlimited data for $85 per month. |
Cost of wireless broadband plan |
Belong - 20GB Mobile Broadband (5G): 150Mbps, 20 GB for $15 per month. |
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Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
Belong's phone number is: and website is: belong.com.au |
Read Reviews | Read reviews of Superloop. | Read reviews of Belong. |
Go to Superloop | Go to Belong |
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Everyday
NBN
25 Mb/s
Unlimited data
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$69/mth
$59 for first 6 months |
Go to site |
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Starter
NBN
25 Mb/s
Unlimited data
|
$70/mth | Go to site |
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Extra Value
NBN
50 Mb/s
Unlimited data
|
$81/mth
$67 for first 6 months |
Go to site |
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Standard Plus
NBN
50 Mb/s
Unlimited data
|
$85/mth | Go to site |
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Family
NBN
98 Mb/s
Unlimited data
|
$89/mth
$75 for first 6 months |
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Premium
NBN
100 Mb/s
Unlimited data
|
$95/mth
$85 for first 6 months |
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Power Home
NBN
98 Mb/s
Unlimited data
|
$95/mth
$79 for first 6 months |
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Superfast
NBN
250 Mb/s
Unlimited data
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$99/mth
$85 for first 6 months |
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Lightspeed
NBN
811 Mb/s
3000 GB
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$109/mth
$99 for first 6 months |
Go to site |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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