Tangerine vs Mate - Which is the best broadband internet provider?

Tangerine and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Tangerine	Mate
About
	Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers.	Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
	Go to Tangerine	Go to Mate
Overall Rating	3.9 Tangerine has a overall rating of 3.9 out of 5 based on 10 reviews. Tangerine is a good broadband internet provider according to our users.	2.9 Mate has an overall rating of 2.9 out of 5 based on 8 reviews. Mate is an ok broadband internet provider according to our users.
Recommended	80% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider.	38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability	4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability.	2.6 Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service	3.7 Tangerine's customer service is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for customer service.	2.8 Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money	3.9 Tangerine is rated as good for value for money by our users. Tangerine has an overall rating of 3.9 out of 5 for value for money.	3.3 Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support	3.9 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.9 out of 5 for technical support.	3 Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support	No, Tangerine uses a mix of Australian based and overseas call centres for technical support.	Yes, Mate does have Australian based technical support.
Call Centre Location	Tangerine uses call centres based in Australia and Phillipines.	Mate uses call centres based in Australia.
Services Offered	Tangerine offers a range of broadband and internet related services including NBN internet plans.	Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.	Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data	Tangerine - Value Plus: 50Mbps, unlimited data for $82.9 per month.	Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan	Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Contact Details	Tangerine's phone number is: and website is: tangerinetelecom.com.au	Mate's phone number is: 13 14 13 and website is: letsbemates.com.au
Read Reviews	Read reviews of Tangerine.	Read reviews of Mate.
	Go to Tangerine	Go to Mate

Tangerine and Mate NBN25 plans (25Mbps download speed)

	Value NBN 25 Mb/s Unlimited data	$67.9/mth $47.9 for first 6 months	Go to site
	Crikey NBN 25 Mb/s Unlimited data	$70/mth $40 for first 6 months	Go to site

Tangerine and Mate NBN50 plans (50Mbps download speed)

	Ripper NBN 49 Mb/s Unlimited data	$80/mth $60 for first 6 months	Go to site
	Value Plus NBN 50 Mb/s Unlimited data	$82.9/mth $62.9 for first 6 months	Go to site

Tangerine and Mate Ultrafast plans (>100Mbps download speed)

	Speedy NBN 100 Mb/s Unlimited data	$85.9/mth $65.9 for first 6 months	Go to site
	Speedy Plus NBN 100 Mb/s Unlimited data	$89.9/mth $74.9 for first 6 months	Go to site
	No Worries NBN 97 Mb/s Unlimited data	$90/mth $60 for first 6 months	Go to site
	You Beaut NBN 97 Mb/s Unlimited data	$100/mth $70 for first 6 months	Go to site
	Superspeedy NBN 250 Mb/s Unlimited data	$104.9/mth $84.9 for first 6 months	Go to site
	Fair Dinkum NBN 231 Mb/s Unlimited data	$115/mth $85 for first 6 months	Go to site
	Ultraspeedy NBN 700 Mb/s Unlimited data	$124.9/mth $104.9 for first 6 months	Go to site

Summary of Tangerine and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Tangerine rates higher overall than Mate does.
• Recommended: Tangerine is more highly recommended than Mate.
• Reliability: Tangerine rates higher for reliability than Mate does.
• Customer Service: Tangerine rates higher for customer service than Mate does.
• Value for Money: Tangerine rates higher for value for money than Mate does.
• Technical Support: Tangerine rates higher for technical support than Mate does.

How to decide between Tangerine and Mate? - next steps

• Read reviews of Tangerine and Mate to see what people think of these companies
• Read our detailed information on Tangerine and Mate to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Tangerine and Mate
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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