Tangerine vs Telstra - Which is the best broadband internet provider?

Tangerine and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Tangerine and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Tangerine Telstra
About Tangerine broadband NBN, wireless and adsl internet reviews and plan comparisons
Partner
Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Tangerine Telecom is owned by two British brothers Andrew and Richard Branson. It was started in 2004 to provide better service and better prices to Australian consumers. Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Go to Tangerine Go to Telstra
Overall Rating 3.9
Tangerine has a overall rating of 3.9 out of 5 based on 10 reviews.
Tangerine is a good broadband internet provider according to our users.
3.9
Telstra has an overall rating of 3.9 out of 5 based on 34 reviews.
Telstra is a good broadband internet provider according to our users.
Recommended 80% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. 79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability 4.2
Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability.
4.2
Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability.
Customer Service 3.7
Tangerine's customer service is rated as good by our users. Tangerine has an overall rating of 3.7 out of 5 for customer service.
3.9
Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service.
Value for Money 3.9
Tangerine is rated as good for value for money by our users. Tangerine has an overall rating of 3.9 out of 5 for value for money.
3.3
Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.
Technical Support 3.9
Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.9 out of 5 for technical support.
4
Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.
Australian based technical support No, Tangerine uses a mix of Australian based and overseas call centres for technical support. No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Tangerine uses call centres based in Australia and Phillipines. Telstra uses call centres based in .
Services Offered Tangerine offers a range of broadband and internet related services including NBN internet plans. Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Tangerine - Value: 25Mbps, unlimited data for $67.9 per month.
Telstra - Basic: 25Mbps, unlimited data for $89 per month.
Cost of 50Mbps NBN Plan with unlimited data Tangerine - Value Plus: 50Mbps, unlimited data for $82.9 per month.
Telstra - Essential: 50Mbps, unlimited data for $105 per month.
Cost of wireless broadband plan Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month.
Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.
Contact Details Tangerine's phone number is:

and website is:
tangerinetelecom.com.au
Telstra's phone number is:
1800 220 030
and website is:
telstra.com.au
Read Reviews Read reviews of Tangerine. Read reviews of Telstra.
Go to Tangerine Go to Telstra

Tangerine and Telstra NBN25 plans (25Mbps download speed)

Tangerine broadband NBN reviews
Value
NBN
25 Mb/s
Unlimited data
$67.9/mth
$47.9 for first 6 months
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Telstra broadband NBN reviews
Basic
NBN
25 Mb/s
Unlimited data
$89/mth Go to site

Tangerine and Telstra NBN50 plans (50Mbps download speed)

Tangerine broadband NBN reviews
Value Plus
NBN
50 Mb/s
Unlimited data
$82.9/mth
$62.9 for first 6 months
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Telstra broadband NBN reviews
NBN 50 Business
NBN
50 Mb/s
Unlimited data
$100/mth
$90 for first 6 months
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Telstra broadband NBN reviews
Essential
NBN
50 Mb/s
Unlimited data
$105/mth
$100 for first 6 months
Go to site

Tangerine and Telstra Ultrafast plans (>100Mbps download speed)

Tangerine broadband NBN reviews
Speedy
NBN
100 Mb/s
Unlimited data
$85.9/mth
$65.9 for first 6 months
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Tangerine broadband NBN reviews
Speedy Plus
NBN
100 Mb/s
Unlimited data
$89.9/mth
$74.9 for first 6 months
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Tangerine broadband NBN reviews
Superspeedy
NBN
250 Mb/s
Unlimited data
$104.9/mth
$84.9 for first 6 months
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Telstra broadband NBN reviews
Premium
NBN
100 Mb/s
Unlimited data
$110/mth
$9100 for first 6 months
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Tangerine broadband NBN reviews
Ultraspeedy
NBN
700 Mb/s
Unlimited data
$124.9/mth
$104.9 for first 6 months
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Telstra broadband NBN reviews
Ultimate
NBN
250 Mb/s
Unlimited data
$130/mth
$115 for first 6 months
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Telstra broadband NBN reviews
Ultrafast
NBN
815 Mb/s
Unlimited data
$150/mth
$130 for first 6 months
Go to site

Summary of Tangerine and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Tangerine and Telstra have pretty similiar ratings overall.
  • Recommended: Tangerine and Telstra are recommended about the same.
  • Reliability: Tangerine and Telstra have pretty similar ratings for reliability.
  • Customer Service: Tangerine and Telstra have pretty similar ratings for customer service.
  • Value for Money: Telstra rates higher for value for money than Tangerine does.
  • Technical Support: Tangerine and Telstra have pretty similar ratings in terms of technical support.

How to decide between Tangerine and Telstra? - next steps

  • Read reviews of Tangerine and Telstra to see what people think of these companies
  • Read our detailed information on Tangerine and Telstra to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Tangerine and Telstra
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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