Telstra vs Southern Phone - Which is the best broadband internet provider?

Telstra and Southern Phone are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Telstra and Southern Phone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Telstra	Southern Phone
About
	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.	Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.
	Go to Telstra	Go to Southern Phone
Overall Rating	3.9 Telstra has a overall rating of 3.9 out of 5 based on 34 reviews. Telstra is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	79% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.2 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.2 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.9 Telstra's customer service is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money.	[Not enough reviews]
Technical Support	4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Telstra uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Telstra uses call centres based in .	[Not enough reviews]
Services Offered	Telstra offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Telstra - Basic: 25Mbps, unlimited data for $89 per month.	Southern Phone - Satellite Small: 25Mbps, unlimited data for $55 per month. Southern Phone - Basic: 25Mbps, unlimited data for $59 per month.
Cost of 50Mbps NBN Plan with unlimited data	Telstra - Essential: 50Mbps, unlimited data for $105 per month.	Southern Phone - Satellite Medium: 50Mbps, unlimited data for $70 per month. Southern Phone - Standard: 50Mbps, unlimited data for $79 per month.
Cost of wireless broadband plan	Telstra - 5G Home Internet (5G): 300Mbps, 1000 GB for $85 per month.	Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $60 per month.
Contact Details	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au	Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au
Read Reviews	Read reviews of Telstra.	Read reviews of Southern Phone.
	Go to Telstra	Go to Southern Phone

Telstra and Southern Phone NBN25 plans (25Mbps download speed)

	Satellite Small NBN - Satellite 25 Mb/s Unlimited data	$55/mth	Go to site
	Basic NBN 25 Mb/s Unlimited data	$59/mth $45 for first 12 months	Go to site
	Basic NBN 25 Mb/s Unlimited data	$89/mth	Go to site

Telstra and Southern Phone NBN50 plans (50Mbps download speed)

	Satellite Medium NBN - Satellite 50 Mb/s Unlimited data	$70/mth	Go to site
	Standard NBN 50 Mb/s Unlimited data	$79/mth $59 for first 12 months	Go to site
	NBN 50 Business NBN 50 Mb/s Unlimited data	$100/mth $90 for first 6 months	Go to site
	Essential NBN 50 Mb/s Unlimited data	$105/mth $100 for first 6 months	Go to site

Telstra and Southern Phone Ultrafast plans (>100Mbps download speed)

	Fast NBN 100 Mb/s Unlimited data	$89/mth $65 for first 12 months	Go to site
	Satellite Large NBN - Satellite 100 Mb/s Unlimited data	$95/mth	Go to site
	Super Fast NBN 250 Mb/s Unlimited data	$95/mth $75 for first 12 months	Go to site
	Ultrafast NBN 860 Mb/s Unlimited data	$105/mth $85 for first 12 months	Go to site
	Premium NBN 100 Mb/s Unlimited data	$110/mth $9100 for first 6 months	Go to site
	Ultimate NBN 250 Mb/s Unlimited data	$130/mth $115 for first 6 months	Go to site
	Ultrafast NBN 815 Mb/s Unlimited data	$150/mth $130 for first 6 months	Go to site

Summary of Telstra and Southern Phone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Telstra and Southern Phone have pretty similiar ratings overall.
• Recommended: Telstra is more highly recommended than Southern Phone.
• Reliability: Telstra rates higher for reliability than Southern Phone does.
• Customer Service: Telstra and Southern Phone have pretty similar ratings for customer service.
• Value for Money: Southern Phone rates higher for value for money than Telstra does.
• Technical Support: Telstra and Southern Phone have pretty similar ratings in terms of technical support.

How to decide between Telstra and Southern Phone? - next steps

• Read reviews of Telstra and Southern Phone to see what people think of these companies
• Read our detailed information on Telstra and Southern Phone to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Telstra and Southern Phone
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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