TPG and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Exetel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
Criteria | TPG | Exetel |
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About |
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TPG merged with Vodaphone in 2020 and also own iiNet. | Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia. | |
Go to TPG | Go to Exetel | |
Overall Rating |
4
TPG has a overall rating of 4 out of 5 based on 26 reviews. TPG is a very good broadband internet provider according to our users. |
4
Exetel has an overall rating of 4 out of 5 based on 12 reviews. Exetel is a very good broadband internet provider according to our users. |
Recommended | 81% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | 92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. |
Reliability |
4.2 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability. |
3.9 Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability. |
Customer Service |
3.8 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service. |
4.3 Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service. |
Value for Money |
3.9 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money. |
3.9 Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money. |
Technical Support |
3.9 TPG's technical support is rated as good by our users. TPG has an overall rating of 3.9 out of 5 for technical support. |
3.9 Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support. |
Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | No, Exetel uses a mix of Australian based and overseas call centres for technical support. |
Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | Exetel uses call centres based in Australia and Sri Lanka. |
Services Offered | TPG offers a range of broadband and internet related services including internet plans. | Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. |
Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 25Mbps, unlimited data for $74.99 per month. |
Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month. |
Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $79.99 per month. |
Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month. |
Cost of wireless broadband plan |
TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
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Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Exetel's phone number is: 13 39 38 and website is: exetel.com.au |
Read Reviews | Read reviews of TPG. | Read reviews of Exetel. |
Go to TPG | Go to Exetel |
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Everyday
NBN
25 Mb/s
Unlimited data
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$63.99/mth
$50.99 for first 6 months |
Go to site |
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NBN25
NBN
25 Mb/s
Unlimited data
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$74.99/mth | Go to site |
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Extra Value
NBN
50 Mb/s
Unlimited data
|
$79.99/mth
$60.99 for first 6 months |
Go to site |
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NBN50
NBN
50 Mb/s
Unlimited data
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$79.99/mth | Go to site |
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Family
NBN
100 Mb/s
Unlimited data
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$84.99/mth
$65.99 for first 6 months |
Go to site |
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NBN100
NBN
100 Mb/s
Unlimited data
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$89.99/mth
$79.99 for first 6 months |
Go to site |
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Home Superfast
NBN
250 Mb/s
Unlimited data
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$94.99/mth | Go to site |
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Power home
NBN
100 Mb/s
Unlimited data
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$94.99/mth
$75.99 for first 6 months |
Go to site |
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Superfast
NBN
250 Mb/s
Unlimited data
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$98.99/mth
$80.99 for first 6 months |
Go to site |
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Home Ultrafast
NBN
800 Mb/s
Unlimited data
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$104.99/mth | Go to site |
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Lightspeed
NBN
500 Mb/s
Unlimited data
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$139.95/mth
$119.95 for first 6 months |
Go to site |
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
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