TPG vs iinet - Which is the best broadband internet provider?

TPG and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and iinet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	TPG	iinet
About
	TPG merged with Vodaphone in 2020 and also own iiNet.	iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.
	Go to TPG	Go to iinet
Overall Rating	4 TPG has a overall rating of 4 out of 5 based on 26 reviews. TPG is a very good broadband internet provider according to our users.	4 iinet has an overall rating of 4 out of 5 based on 18 reviews. iinet is a very good broadband internet provider according to our users.
Recommended	81% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider.	78% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider.
Reliability	4.2 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.2 out of 5 for reliability.	3.9 iinet's reliability is rated as good by our users. iinet has an overall rating of 3.9 out of 5 for reliability.
Customer Service	3.8 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service.	4.1 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for customer service.
Value for Money	3.9 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.9 out of 5 for value for money.	3.9 iinet is rated as good for value for money by our users. iinet has an overall rating of 3.9 out of 5 for value for money.
Technical Support	3.9 TPG's technical support is rated as good by our users. TPG has an overall rating of 3.9 out of 5 for technical support.	4.1 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.1 out of 5 for technical support.
Australian based technical support	No, TPG uses a mix of Australian based and overseas call centres for technical support.	No, iinet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	TPG uses call centres based in Australia, India and Philippines.	iinet uses call centres based in Australia, Philippines and South Africa.
Services Offered	TPG offers a range of broadband and internet related services including internet plans.	iinet offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data	TPG - NBN25: 25Mbps, unlimited data for $74.99 per month.	iinet - NBN25: 25Mbps, unlimited data for $74.99 per month.
Cost of 50Mbps NBN Plan with unlimited data	TPG - NBN50: 50Mbps, unlimited data for $79.99 per month.	iinet - NBN50: 50Mbps, unlimited data for $84.99 per month.
Cost of wireless broadband plan	TPG - Home Wireless Plus (5G): 50Mbps, unlimited data for $59.99 per month.	iinet - 5G Home Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details	TPG's phone number is: 13 14 23 and website is: tpg.com.au	iinet's phone number is: 13 19 17 and website is: iinet.net.au
Read Reviews	Read reviews of TPG.	Read reviews of iinet.
	Go to TPG	Go to iinet

TPG and iinet NBN25 plans (25Mbps download speed)

	NBN25 NBN 25 Mb/s Unlimited data	$74.99/mth	Go to site
	NBN25 NBN 25 Mb/s Unlimited data	$74.99/mth	Go to site

TPG and iinet NBN50 plans (50Mbps download speed)

	NBN50 NBN 50 Mb/s Unlimited data	$79.99/mth	Go to site
	NBN50 NBN 50 Mb/s Unlimited data	$84.99/mth	Go to site

TPG and iinet Ultrafast plans (>100Mbps download speed)

	NBN100 NBN 100 Mb/s Unlimited data	$89.99/mth	Go to site
	NBN100 NBN 100 Mb/s Unlimited data	$89.99/mth $79.99 for first 6 months	Go to site
	Home Superfast NBN 250 Mb/s Unlimited data	$94.99/mth	Go to site
	Superfast NBN 250 Mb/s Unlimited data	$99/mth $99.99 for first 6 months	Go to site
	Home Ultrafast NBN 800 Mb/s Unlimited data	$104.99/mth	Go to site
	Ultrafast NBN 800 Mb/s Unlimited data	$109/mth $119.99 for first 6 months	Go to site

Summary of TPG and iinet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: TPG and iinet have pretty similiar ratings overall.
• Recommended: TPG and iinet are recommended about the same.
• Reliability: TPG rates higher for reliability than iinet does.
• Customer Service: iinet rates higher for customer service than TPG does.
• Value for Money: TPG and iinet have pretty similar ratings in terms of value for money.
• Technical Support: TPG and iinet have pretty similar ratings in terms of technical support.

How to decide between TPG and iinet? - next steps

• Read reviews of TPG and iinet to see what people think of these companies
• Read our detailed information on TPG and iinet to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - TPG and iinet
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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