Vodafone vs Telstra - Which is the best broadband internet provider?

Vodafone and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Vodafone Telstra
About Vodafone broadband NBN, wireless and adsl internet reviews and plan comparisons
Vodafone is a large telecommunications company that offers NBN and wireless broadband plans.
Telstra broadband NBN, wireless and adsl internet reviews and plan comparisons
Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Overall Rating 3.9
Vodafone has a overall rating of 3.9 out of 5 based on 5 reviews over the last 12 months.
Vodafone is a good broadband internet provider according to reviews submitted to this site.
3.9
Telstra has an overall rating of 3.9 out of 5 based on 20 reviews over the last 12 months.
Telstra is a good broadband internet provider according to reviews submitted to this site.
Recommended 80% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. 80% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability 3.6
Vodafone's reliability is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.6 out of 5 for reliability.
4.4
Telstra's reliability is rated as very good by users who have submitted reviews to this site. Telstra has an overall rating of 4.4 out of 5 for reliability.
Customer Service 4.4
Vodafone's customer service is rated as very good by users who have submitted reviews to this site. Vodafone has an overall rating of 4.4 out of 5 for customer service.
3.8
Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.8 out of 5 for customer service.
Value for Money 3.8
Vodafone is rated as good for value for money by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for value for money.
3.5
Telstra is rated as good for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.5 out of 5 for value for money.
Technical Support 3.8
Vodafone's technical support is rated as good by users who have submitted reviews to this site. Vodafone has an overall rating of 3.8 out of 5 for technical support.
3.9
Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support No, Vodafone uses a mix of Australian based and overseas call centres for technical support. No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Vodafone uses call centres based in Unknown. Telstra uses call centres based in .
Services Offered Vodafone offers a range of broadband and internet related services including NBN internet plans. Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data Vodafone - nbn25: 25Mbps, unlimited data for $75 per month.
Telstra - Basic: 25Mbps, unlimited data for $80 per month.
Cost of 50Mbps NBN Plan with unlimited data Vodafone - nbn50: 50Mbps, unlimited data for $80 per month.
Telstra - Essential: 50Mbps, unlimited data for $95 per month.
Cost of wireless broadband plan Vodafone - 30GB (4G): 25Mbps, 30 GB for $20 per month.
Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.
Contact Details Vodafone's phone number is: and website is: vodafone.com.au Telstra's phone number is: 1800 220 030 and website is: telstra.com.au
Read Reviews Read reviews of Vodafone. Read reviews of Telstra.

Vodafone and Telstra NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vodafone broadband NBN reviews Vodafone nbn25
(NBN)
(Month by month)
$75 $75 25 Mb/s Unlim
Telstra broadband NBN reviews Telstra Basic
(NBN)
(Month by month)
$80 $80 25 Mb/s Unlim

Vodafone and Telstra NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vodafone broadband NBN reviews Vodafone nbn50
(NBN)
(Month by month)
$80 $80 50 Mb/s Unlim
Telstra broadband NBN reviews Telstra Essential
(NBN)
(Month by month)
$95
$85 for first 6 months
$92.5 50 Mb/s Unlim
Telstra broadband NBN reviews Telstra NBN 50 Business
(NBN)
(Month by month)
$100
$90 for first 6 months
$97.5 50 Mb/s Unlim

Vodafone and Telstra Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vodafone broadband NBN reviews Vodafone Home Fast
(NBN)
(Month by month)
$95 $95 90 Mb/s Unlim
Telstra broadband NBN reviews Telstra Premium
(NBN)
(Month by month)
$110
$90 for first 6 months
$105 100 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone Home Superfast
(NBN)
(Month by month)
$130 $130 200 Mb/s Unlim
Telstra broadband NBN reviews Telstra Ultimate
(NBN)
(Month by month)
$140
$110 for first 6 months
$132.5 250 Mb/s Unlim
Vodafone broadband NBN reviews Vodafone Home Ultrafast
(NBN)
(Month by month)
$150 $150 250 Mb/s Unlim

Summary of Vodafone and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Vodafone and Telstra have pretty similiar ratings overall.
  • Recommended: Vodafone and Telstra are recommended about the same.
  • Reliability: Telstra rates higher for reliability than Vodafone does.
  • Customer Service: Vodafone rates higher for customer service than Telstra does.
  • Value for Money: Vodafone rates higher for value for money than Telstra does.
  • Technical Support: Vodafone and Telstra have pretty similar ratings in terms of technical support.

How to decide between Vodafone and Telstra? - next steps

  • Read reviews of Vodafone and Telstra to see what people think of these companies
  • Read our detailed information on Vodafone and Telstra to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Vodafone and Telstra
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.