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iinet Review

Posted: January 19, 2011 - 12:13:53 AM

Posts: 1
Joined: January 18, 2011

Plan Name: Home2
Broadband Type: ADSL
Monthly Cost: $90
Activation Time: 7 days

Speed: 85%
Reliability 100%
Tech Support: 100%
Presales Info: 100%
Features: 100%
Value: 100%
Overall: 98%

Pros: Customer Service call you back before you\'ve finished leaving a message, excellent technical knowledge and problem fixing, excellent communication skills
Cons: Well we\'ld all like to have everything cheaper than it is, but you get what you pay for.

We pay approx $115 per month for internet, home phone line, voip, and calls. They are fantastic to deal with, fantastic to use, any problems... just give them a call. No problem!
I have no affiliation with iinet other than being a customer for the past 3 years, and westnet before them who have now been taken over by iinet anyway. We have had to cancel and reconnect due to moving properties and the connection costs have gone up each time, but now the are in alignment with other comanies so I do not feel it is unjustified.