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TPG Review

Posted: June 6, 2012 - 3:20:28 PM

Posts: 1
Joined: June 6, 2012

Plan Name: adsl2+ off net
Broadband Type: ADSL2+
Monthly Cost: $80
Activation Time: 10 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: I cant think of a single thing they did right
Cons: little to no connection speed and bad customer service thieves

Initially i went with TPG because they offered a cheap service ....I have had bad service with braodband and really bad customer service the tech support told me to reset all of my hardware and told me it was my fault the internet was bad ....they are currently trying to steal $80 from my account for a month in advance that i am not contracted with them for as the service got so bad i spoke to other isp\'s to find out what was wrong and theyt fixed everything within a week of me being sighned to them avoid this company they will steal and then try to legalize it by telling you its your fault ....Westnet are australian based and offer decent speeds at a decent price they are honest and helpful they fixed the issues i had while with TPG almost immediatly tpg should be ashamed and anyone tthinking of joining with them should have the enbudsmans number handy for the time when TPG decides you are no longer a valued customer and steals from you