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iinet Review

Posted: July 7, 2012 - 11:34:12 PM

Posts: 1
Joined: July 7, 2012

Plan Name: ADSL+- Home 2
Broadband Type: ADSL
Monthly Cost: $175
Activation Time: 3 days

Speed: 70%
Reliability 5%
Tech Support: 35%
Presales Info: 30%
Features: 25%
Value: 5%
Overall: 28%

Pros: none except the CSR try hard
Cons: everything

I came to IInet about 9 months ago. I received the modem/phone and Fetch TV and set it up easily. everything worked fine....for about a week. Since then I have had nothing but trouble. I spend hours on the phone each month playing trades assistent to the CSR\'s while they tell me to change this cable or that cable or get a second phone so they can check the line (If it worked, why would I need a second phone?). Internet drops out at the drop of a hat, Sometime\'s I can call out on my phone but no-one can call in, sometimes I can do neither, Fetch Tv works...sometimes...sometimes it streams like a dialup (I\'m supposed to have ADSL+), sometimes it doesn\'t work at all. At the time of writing this review I need to check that the internet hasn\'t gone down again and this is my 3rd try to get the review in. It drop out twice already. If the phone is working and actually rings....internet and fetch drop out....if Fetch works, the phone probably wont. Dealing with IInet is pretty good..if your into suspense and enjoy the excitement of not knowing whats gonna happen next. My advice is don\'t get sucks