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Dodo Review

Posted: November 6, 2012 - 9:25:03 AM

Posts: 1
Joined: November 5, 2012

Plan Name: adsl2+
Broadband Type: ADSL2+
Monthly Cost: $48
Activation Time: 64 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: none
Cons: lies, deception

8 weeks after the first phone call to dodo, 32 hours on the phone with there representatives in the last 8 weeks, they lied to me over and over again to get me to agree to there service, they withdrew the money from my account 4 weeks ago, they have supplied no evidence of the transaction, they have supplied no terms of service or copy of contract, and to end it all they tell me now they can not activate the service HAHA what a joke. i am disgusted in there customer service and disrespectful workers. and also not impressed with the now EVERYDAY phone calls trying to sell me there other products, HA they couldn\'t even supply what i wanted, they couldn\'t even supply what they had advertised. it said on the advert on TV and on the internet, FREE Installation, FREE Modem and FREE setup, but dodo refuses to supply this and tried to charge me $170 for a modem, $200 for installation, plus $25 delivery and that was for a contract that wasn\'t even unlimited like they state in all there advertising. lol they wanted $47.90 a month out of me on top of all this, when the advertised rate is only 49.90 a month for unlimited internet with free modem, setup and installation, I suggest to anyone thinking about ringing DODO, DON\'T. and if you do make sure you get what you want, write down and refer to all advertising you have seen. and don\'t fall into there trap, they are only RE-SELLING telstra internet. now i refuse to go through telstra also, but i certainly wouldn\'t go through someone that\'s reselling telstras product using there name.