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Dodo Review

Posted: February 18, 2013 - 11:05:05 AM

Posts: 1
Joined: February 17, 2013

Plan Name: Unlimited ADSL +2 59.95
Broadband Type: ADSL
Monthly Cost: $60
Activation Time: 20 days

Speed: 20%
Reliability 20%
Tech Support: 20%
Presales Info: 20%
Features: 20%
Value: 20%
Overall: 20%

Pros: Nothing
Cons: Con-Artists, Rude, Customer Service

DODO signed me up twice charged me twice, and set up 2 phone lines at my house. Then they realised their mistake and cancelled 1 line, but keeping me signed up to the cancelled line. Then DODO sent a tech support person (A telstra rep) to my house to tell me it was incorrect and had to fix my phone line. DODO then charged me 400$ for the telstra rep call out. I have tried to call their call centre which is in the phillipines and they are useless!!! they all talk off a script. Please heed my advice and don\'t use DODO it\'s been a nightmare my bill has gone frome 300 to 400 now 500$ for the same callout. DODO ARE CRAP DODO CUSTOMER SERVICE ARE CRAP DON\'t USE DODO