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iinet Review

Posted: April 10, 2013 - 10:46:33 PM

Posts: 1
Joined: April 10, 2013

Plan Name: Combo
Broadband Type: ADSL2+
Monthly Cost: $109
Activation Time: 21 days

Speed: 35%
Reliability 10%
Tech Support: 30%
Presales Info: 10%
Features: 10%
Value: 5%
Overall: 17%

Pros: The staff with their limited training did their best to try solve all the technical problems.
Cons: They cannot supply the service they promise.

It took too long to get connected and receive my hardware. Too many technical problems from the fetch TV side and no staff on call on weekends to assist the call centre. It has been about a month now since I signed up and I have only had about 5 days worth of TV channels promised.