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TPG Review

Posted: October 4, 2013 - 4:24:00 PM

Posts: 1
Joined: October 4, 2013

Plan Name: ADSL2+ and Home Phone
Broadband Type: ADSL
Monthly Cost: $79
Activation Time: 28 days

Speed: 5%
Reliability 20%
Tech Support: 20%
Presales Info: 25%
Features: 5%
Value: 30%
Overall: 18%

Pros: Price
Cons: Terrible service

Terrible customer service, completely unhelpful. They don\'t listen to you at all, they just keep repeating the same information over and over again. Internet speed is unbelievably slow and customer service are doing nothing to help. Took them a whole month to initially get my service up and running but they didn\'t waste time in taking my money during the month I was without internet. Will be ending my contract with them early (I\'ve only been with them a few months). Do yourself a favour and stay away from this company.