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iinet

iinet Review
 
 

Adrian
Posted: October 15, 2013 - 8:15:14 PM

Posts: 1
Joined: October 15, 2013

Plan Name: naked adsl
Broadband Type: ADSL
Monthly Cost: $70
Activation Time: 7 days

Speed: 50%
Reliability 5%
Tech Support: 50%
Presales Info: 50%
Features: 50%
Value: 5%
Overall: 35%

Pros: call back feature of tech support
Cons: unreliable download speeds

Comments:
Varies from 1mbps to 6-7 mbps for no apparent reason. Extremely unreliable - sometimes I cant even navigate to speediest.net to satisfy my curiosity about how slow my download speed is. Would never recommend to anyone


Adam (iinet)
Posted: November 5, 2013 - 2:51:29 PM

Posts: 8
Joined: August 15, 2013
Fluctuating speeds is a bit of a problem, but sometimes it can be fixed through some troubleshooting. If you normally use WiFi to connect to the modem, I'd suggest trying to connect via an Ethernet cable, if that gives you a more stable speed there might be some wireless interference from phones or electrical devices that are emitting energy (sometimes as a fault) on the same frequency. I'd also suggest updating the firmware of your modem as that can fix up some problems with 'net connections. If you continue to have issues, give us a call on 13 22 58 and we can troubleshoot it further or see if we need to have a technician sent out.