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Dodo Review

Captain planet
Posted: May 24, 2014 - 2:52:18 PM

Posts: 2
Joined: May 23, 2014

Plan Name: Unlimited Broadband Plan
Broadband Type: ADSL
Monthly Cost: $99
Activation Time: About a week or 2

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 25%
Features: 25%
Value: 5%
Overall: 12%

Pros: None
Cons: Everything

I made the mistake of joining DODO in Mt Isa, QLD and I kept on disconnecting about 100 times a day (no exaggeration). Kept getting sent around to different people in India who didn\\\'t have a clue what was going on but decided to blame me for the problems - i.e They said I set up my router wrong or the wiring in my house must be bad. After about 20 failed attempts via phone to resolve the issue I switched to Telstra and VOILA! problem fixed! my internet never disconnected again. Furthermore, DODO refused to refund the 3 months I had paid in advance despite I could never get a good connection claiming since I had access to their services, regardless of quality I was not entitled to any refunds "caveat emptor" seems to be their policy. NEVER AGAIN will I have anything to do with DODO! WORST ISP ON THE PLANET.