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iinet Review

Posted: July 11, 2014 - 2:24:17 PM

Posts: 1
Joined: July 10, 2014

Plan Name: Business Grade
Broadband Type: ADSL
Monthly Cost: $79
Activation Time: 24 days

Speed: 20%
Reliability 65%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 30%
Overall: 22%

Pros: Price but still on par with other ISPs
Cons: Terrible customer support / Long setup times and slow speeds

Slow answering times on calls.
Support Staff are rude and abrupt and do not listen.
I am a business client and an IT professional and find them to be quiet rude.