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TPG Review

Posted: August 10, 2014 - 3:22:38 PM

Posts: 1
Joined: August 10, 2014

Plan Name: 59 unlimited
Broadband Type: ADSL2+
Monthly Cost: $60
Activation Time: 36 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: I would like to know
Cons: every thing

First they couldn\\\\\\\'t find my address even though they could find it on Google maps. That took two days and they wanted me to mail them a piece of my own mail to confirm that it was a real address. They told would take between 10 and 20 days to connect but normally it\\\\\\\'s done between 10-13 days. I ask is that working days she said no just days. 2 weeks later I called them back asking what my status was and when will I get my internet. They said 10 more working days. And denied ever saying 10 to 20 normal days. They said they emailed me when the guy would come and never did and made a schedule that I can\\\\\\\'t be at home for. So who knows how much longer I\\\\\\\'ll have to wait. The person on the phone wasn\\\\\\\'t even helpful and was rude. I wish I never went with company and would rather burnt my 200$ connection fee. DO NOT GO WITH TPG