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Dodo Review

Posted: September 2, 2014 - 4:06:54 PM

Posts: 1
Joined: September 2, 2014

Plan Name: olivia Hafoka
Broadband Type: ADSL2+
Monthly Cost: $59
Activation Time: 6 weeks

Speed: 30%
Reliability 30%
Tech Support: 10%
Presales Info: 30%
Features: 10%
Value: 50%
Overall: 27%

Pros: N/A
Cons: Poor technical support, frequent dropouts

When i signed with dodo, i was aware of the terrible reviews however i decided to give them the benefit of the doubt. WORSE MISTAKE EVER, it has been a nightmare. Firstly, it took 6 weeks before i had any internet at all, then there were drop outs every 10 minutes. I believe this was due to a mistake the first technician made, however i was still charged another $220. i was was also charge $275 for the installation fee. On top of this they charged me two initial sign up fees, so i paid $184 twice. I asked for an explanation, however when i called them i was continuously, put on held and transferred to other people. Three months into the contract i have paid near $700 and that is without the internet charge, as they did give me two months free, for the issues they put me through when initially signing up. Anyone thinking of signing with dodo i advise you not to