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Spintel Review

Posted: September 8, 2014 - 12:46:37 PM

Posts: 2
Joined: September 7, 2014

Plan Name: NBN XL
Broadband Type: Cable
Monthly Cost: $110
Activation Time: 7 days

Speed: 10%
Reliability 80%
Tech Support: 10%
Presales Info: 10%
Features: 20%
Value: 10%
Overall: 23%

Pros: Cheap
Cons: Poor Customer Service, Slow connection Speeds

Put me on the wrong package when I signed up, after a month said I had been put on the correct package but I was still on the wrong package. Download speeds are appalling I was supposed to be on 100Mbs package get speed of 5Mbs at the best. Telephone connect always on hold and never connected never communicated what the hold up was even after several phone calls. Customer service never phone you back or email when they have promised to. Avoid this company.