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Spintel Review

Posted: February 6, 2015 - 6:50:45 PM

Posts: 1
Joined: February 6, 2015

Plan Name: Metro XL
Broadband Type: ADSL2+
Monthly Cost: $100
Activation Time: 3 days

Speed: 20%
Reliability 25%
Tech Support: 15%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 13%

Pros: None
Cons: The worst customer service in Australia

Two of SpinTel sale representatives named 'Elvie' and 'Lexie' provided the worst customer service in Australia. Cancelled all the services with SpinTel because of their very bad customer services. 'Elvie' even hung up while a customer was talking. I would not recommend anyone to use their unreliable services.