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iinet Review

Posted: February 21, 2015 - 1:41:18 AM

Posts: 1
Joined: February 20, 2015

Plan Name: broadband + land line rental
Broadband Type: ADSL2+
Monthly Cost: $69
Activation Time: 30 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 20%
Value: 5%
Overall: 8%

Pros: NONE

Nothing is good about this company. They have changed from reliable company to just a totally unreliable company.
Internet speed has been super slow (1-5Mbits/s) and when I brought it up, the customer service rep said "it's normal and just accept it". This just shows you how much care iinet pay for a customer that's paying premium dollar for their utterly disgraceful service.
My internet is dropping out essentially every hour everyday.
I can't tolerate this anymore and to top it up, we've only been with them for about 3-4 months!
Extra features they give..ah normal stuff. Nothing major. They offer free download for free game from their server but guess what don't be fooled, you can't even force steam to download only from their server!
Presales, they'll do whatever it takes to get your money. BEWARE! all sweet promise but no delivery. SHAME ON YOU IINET!
Value for Money, worst value for money ever! I have been with various ISP and I dare say this company give the most ripoff service out of every other company.