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Dodo Review

Posted: April 3, 2015 - 8:32:12 PM

Posts: 1
Joined: April 3, 2015

Plan Name: DSL
Broadband Type: ADSL2
Monthly Cost: $129
Activation Time: 10 days

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: None
Cons: Too many to list here

I joined Dodo because they offered a good unlimited call and unlimited internet package, including a Xbox one and 24 mths Xbox Live subscription. Good package I thought at the time, but they stuffed up the connection; that was the first of many stuff ups. After complaining (which meant many HOURS of my time on the phone to them), I got them to refund me approx. 2 mths worth of line rental and the connection fee. Good, I thought. Then they stuff up my Direct debits, then they stuff up my mobile phone number. And now we have REALLY, REALLY slow internet speed! After 4 hours on the phone to them the other day, and lots of "fix-its", I have a download speed right now of 2.0mbps. I'm fed up with them. I will be ringing them again next week to demand a months FREE rental and a threat to cancel my subscription and pay the early exit fee. Stuff them.