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Dodo Review

Posted: April 10, 2015 - 2:10:05 PM

Posts: 1
Joined: April 9, 2015

Plan Name: ADSL Broadband
Broadband Type: ADSL
Monthly Cost: $60
Activation Time: 14 days

Speed: 20%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 10%
Overall: 8%

Pros: N/A
Cons: Hidden Fees, Terribel Customer Service, Bad Connection

Our internet stopped working after two weeks of use due to problems with the modem we bought from Dodo. After being told we would about receive a new modem and send the broken one back for repair, 2 weeks went by where we recieved no modem. After recieving $270 dollars in charges we were not told about, we decided to cancel the mdoem delivery and the entire service and got no money back, essentially paying start up fees of nearly 350 dollars for two weeeks of internet. Do not go with Dodo, they have horrible customer service and do not tell you about any hidden fees. If it were possible, I would give zero stars.