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TPG Review

Posted: April 16, 2015 - 11:49:53 AM

Posts: 1
Joined: April 15, 2015

Plan Name: ADSL2+
Broadband Type: ADSL
Monthly Cost: $39
Activation Time: shudder

Speed: 15%
Reliability 25%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 10%
Overall: 11%

Pros: derp - none
Cons: Everything

"TPG... do NOT do it to yourself"

TPG are incompetent. Enough said really. Why put yourself through the pain and aggravation. SIGN UP WITH ANOTHER PROVIDER - any other provider. I have recently joined Belong and am happy. Just one example of their incompetence you ask? Recently, TPG have continued to charge for ADSL2+ despite the fact that they sent out a notice advising that ADSL2+ would be disconnected as at 'X' date. ADSL was disconnected, charges continue to flow. Chasing a refund, but not holding my breath.

I will not go into the tribulations of simply trying to change my former housemate's account into my name... and changing data limits made having teeth pulled appear like a pleasant alternative!!!

If you decide that this is the exception and that the same wont happen to you, then let me give you one piece of advice. Stick to your guns when calling the Philippines. I can't stress enough how useless TPG is...