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iinet Review

Posted: April 19, 2015 - 11:33:24 PM

Posts: 1
Joined: April 19, 2015

Plan Name: Naked Home 1
Broadband Type: ADSL
Monthly Cost: $70
Activation Time: 21 days

Speed: 50%
Reliability 75%
Tech Support: 20%
Presales Info: 75%
Features: 75%
Value: 70%
Overall: 61%

Pros: Used to be Good
Cons: Not so good now

Never had too many problems and if I did support was great. They used to offer a callback so you didn't have to wait on for 20 minutes etc.
Now they don't just now expected wait time between 13 and 21 minutes. I am up to 65 so far and it might be easier to churn rather than hang on.