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iinet Review

Posted: October 9, 2004 - 5:50:12 PM

Posts: 2
Joined: October 9, 2004

Plan Name: 512k Lite 6 + 6 Gb/Mth
Broadband Type: ADSL
Monthly Cost: $49
Activation Time: 4 weeks

Speed: 50%
Reliability 95%
Tech Support: 10%
Presales Info: 75%
Features: 70%
Value: 80%
Overall: 63%

Pros: It works
Cons: Long activation wait, dynamic IP, poor support.

Overall, pretty happy (now!).
One big gripe was the length of time to activate my account (4 weeks+) when they said most connections are up within 2 weeks AT THE MOST!!!
Very poor feedback as to why they were taking so long, some emails I sent them were never answered, or if they were it was often a week later. If you just want to find an ISP with good support and you don't want to do some of the dirty work yourself (I like learnig about ADSL, but its not everyone's cup of tea) I would strongly suggest not going for this ISP.
Otherwise, it has been working OK and advertised speeds have been achieved.

Posted: October 9, 2004 - 5:53:45 PM

Posts: 2
Joined: October 9, 2004
Melbourne VICTORIA not WA!!!

Posted: December 20, 2009 - 4:51:56 PM

Posts: 1
Joined: November 30, 2009

Gregga wrote:
Melbourne VICTORIA not WA!!!