Member Login

WIN a $100 Voucher


Dodo Review

Posted: April 25, 2015 - 2:40:34 PM

Posts: 1
Joined: April 24, 2015

Plan Name: ADSL2+
Broadband Type: ADSL2
Monthly Cost: $60
Activation Time: 2 weeks over quote

Speed: 5%
Reliability 15%
Tech Support: 50%
Presales Info: 5%
Features: 10%
Value: 20%
Overall: 18%

Pros: Attractive packages and pricing
Cons: List too long

When I signed up I was tossing up between Dodo, Telstra and Optus. Boy should I have gone with one of the big boys instead of this retarded flappy bird. Sales lady said I would have the first 3 months free, it has been a month.. guess who just got a $265 bill for a $60/month package? That's right! Yours truly. My favourite part was the $240 connection fee on the invoice. I was there as it was "setup." The guy walked in the door at 8:30am and was out before 8:35am as the previous tenants already had internet setup and it literally just had to be turned on. I have a 24 month contract with these guys and to be honest 500kb/s MAX isn't going to cut it. I have emailed their customer service letting them know they need to fix the above issues on their end soon before contacting the Telecommunications Industry Ombudsmen.