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TPG Review

Posted: June 5, 2015 - 6:01:33 PM

Posts: 1
Joined: June 5, 2015

Plan Name: Unlimited
Broadband Type: ADSL
Monthly Cost: $59
Activation Time: 7 days

Speed: 50%
Reliability 50%
Tech Support: 5%
Presales Info: 50%
Features: 35%
Value: 5%
Overall: 33%

Pros: Nothing at the moment
Cons: Service

Have been without phone and internet since storm on 29th May. 5 times TPG have assured me the problem is being dealt with and will be fixed by.......,,,,insert any date between now and then. Technician finally came today, waited between 8-12. Tested outlets. Said problem was with cable under the house.....not prepared to go under the house! WTF! To add insult to injury they are still deducting auotomatic payments. Have to apply and be deemed worthy of a refund. Unbelievable!