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Dodo Review

Posted: August 12, 2015 - 4:43:03 PM

Posts: 1
Joined: August 12, 2015

Plan Name: 89.90 plan fibre speed 2
Broadband Type: Cable
Monthly Cost: $90
Activation Time: 1 week

Speed: 5%
Reliability 5%
Tech Support: 5%
Presales Info: 5%
Features: 5%
Value: 5%
Overall: 5%

Pros: This company offers cheap deals
Cons: Bad connections both internet mostly phone, bad tech support, bad customer service

My phone stops working and then I have no phone for 3 and a half days , happened last 2 weekends in a row and many other times before.
Tech support knowledge is poor and took too long to fix horrible working hrs to get level 3 support!
They told me I needed a voip compatible phone so I went out and bought 1 for $194 and found out later my old one worked so I didn't need to spend the money in the first place!
Their auto setup modem has never worked ( its been 2 and a half months so far ) no one has called me to tell me why or even tried to fix it!
I have had to manually configure the modem more than 20 times over 2 and a half months!
I could go on!!!!!
Worst decision I ever made!!!!!!!!!!
Bring on TELSTRA!!!!!!!!